Google Workspace Collaboration Administrator
About The Position
CTG is seeking a Google Workspace Collaboration Administrator for a client. The role administers and supports enterprise collaboration tools, including Google Drive, Google Docs, and Google Calendar. It addresses collaboration, access, synchronization, storage, and integration issues while helping establish secure, effective collaboration practices. The position is located in New York, NY, and has a stated duration of 12 months. The administrator works with IT teams and business stakeholders to resolve technical issues, support enterprise productivity workflows, and improve collaboration processes and user experience. The role also maintains technical documentation, procedures, and administration standards. The client seeks candidates with demonstrated enterprise Google Workspace experience; advanced expertise in cross-application workflows, integration troubleshooting, and collaboration architecture is expected of SME candidates.
Requirements
- Strong knowledge of Google Workspace administration and enterprise collaboration tools.
- Expertise in access management, file-sharing permissions, synchronization, and collaboration troubleshooting.
- Understanding of external sharing controls, security policies, and enterprise collaboration governance.
- Knowledge of cross-application workflows and integration troubleshooting.
- Strong analytical, problem-solving, and communication skills.
- Demonstrated experience administering and supporting Google Workspace tools in an enterprise environment.
- Experience troubleshooting collaboration issues involving Google Drive, Google Docs, and Google Calendar.
- Familiarity with enterprise access governance, external sharing policies, and productivity workflows.
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group.
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field is preferred; an equivalent combination of education, technical training, and relevant professional experience will be considered.
Nice To Haves
- Experience supporting large-scale enterprise collaboration environments.
- For SME candidates, advanced expertise in cross-application collaboration workflows, integration troubleshooting, and enterprise collaboration architecture best practices.
Responsibilities
- Administer and support enterprise Google Workspace tools, including Google Drive, Google Docs, and Google Calendar.
- Troubleshoot file-sharing permissions, document collaboration conflicts, storage issues, calendar synchronization, and user access problems.
- Manage external sharing controls, access governance, and collaboration policies to support secure and effective information sharing.
- Resolve complex cross-application collaboration and integration issues.
- Support enterprise productivity workflows and recommend improvements to collaboration processes and user experience.
- Partner with IT teams and business stakeholders to resolve technical issues and establish collaboration best practices.
- Maintain technical documentation, procedures, and administration standards.
