Sr. Global Financial Crimes Investigator- Decision Testing

Bank of America • Charlotte, NC

3d • Onsite

About The Position

This role performs end-to-end investigations or investigative support functions involving external financial crimes across one or more lines of business. The work includes routine-to-complex investigations of fraud committed by external parties, money laundering, and terrorist financing, with liaison to law enforcement as required. The investigator also provides coaching and input to improve case quality and helps ensure cases are sufficiently investigated and findings are adequately documented.

The position supports Global Financial Crimes executives and managers in identifying, escalating, and timely mitigating compliance and operational risks, in alignment with the Compliance and Operational Risk Management Program, Financial Crimes and Global Compliance Enterprise Policies, and Enterprise Fraud Risk Management Standards. It also contributes to investigative quality, risk monitoring and testing, policy and standards maintenance, regulatory change management, reporting, and remediation oversight. The role is based at Bank of America Plaza in Chicago, Illinois, and is a first-shift position scheduled for 40 hours per week.

Requirements

• At least 5 years of overall experience in risk management, financial crimes, or a related risk function.
• At least 2 years of experience in AML investigations in an investigator, Senior Investigator, or Investigations Specialist-type role.
• Bachelor’s degree or equivalent experience.
• Skills in coaching, fraud management, quality assurance, regulatory compliance, investigation management, policy/procedure/guideline management, risk management, issue management, reporting, and written communications.

Nice To Haves

• Experience with institutional retail brokerage.
• Quality control or quality assurance background.
• Senior investigations experience.
• Strong written communication skills.
• Critical-thinking skills and ability to think outside the box.
• Experience escalating out-of-pattern or unique-risk-pattern issues.
• Financial services and/or related government-entity experience.

Responsibilities

• Review, analyze, and make recommendations on investigations, identifying enhancements to ensure cases meet or exceed closure and quality metrics.
• Review Suspicious Activity Reports (SARs) accurately and on time for submission to regulators and/or law enforcement.
• Report investigation facts to senior stakeholders, help identify potential operational or compliance risks, and partner with GFC Management and/or Front Line Units to resolve investigations.
• Perform investigative support functions, which may include quality control, training, communications, guidance, monitoring scenario development or enhancement input and testing, and law enforcement liaison responsibilities.
• Support improvements to investigations and case assignment processes to enhance investigative procedures.
• Participate in case assignment to distribute work across the investigative team.
• Support development and maintenance of financial-crimes-owned policies and standards, and review relevant Front Line Unit and Control Function policies and standards for regulatory and operational-risk coverage.
• Assist in producing independent financial crimes risk management reporting for GC&OR Senior Leaders and FLU/CF Senior Leaders.
• Monitor applicable regulatory changes, advise business leaders, direct appropriate areas to implement or amend policies, standards, procedures, and processes, and challenge implementation plans as needed.
• Contribute to risk coverage plans and execute independent risk monitoring, testing, and risk assessments.
• Escalate financial-crimes compliance and operational risks and issues to appropriate governance routines and management- or board-level committees.
• Assist in identifying, aggregating, reporting, and escalating remediation and thematic analysis of FLU/CF-owned issues and financial-crimes-related control enhancements.
• Assist in reviewing internal and external operational loss events, developing remediation plans to strengthen controls, and overseeing appropriate resolution.
• Provide coaching and input to investigators to improve case quality and documentation.

Benefits

• Benefits eligibility.
• Paid time off.
• Resources and support for employees.
• Eligibility to participate in the annual discretionary incentive plan, with awards based on individual performance and behavior, line-of-business or group performance and contributions, and overall company success.
• Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior