Global Financial Crimes Investigator - Consumer

Bank of America•Fort Worth, TX

3d•Onsite

About The Position

At Bank of America, the Global Financial Crimes Investigator performs end-to-end investigations or investigative support functions related to external financial crimes across one or more lines of business. The role conducts routine to complex investigations involving activities such as fraud committed by external parties, money laundering, and terrorist financing, and may liaise with law enforcement as required. The Investigator completes investigations while meeting or exceeding closure and quality metrics, reports investigation findings to help identify operational or compliance risks, and prepares accurate Suspicious Activity Reports (SARs) for timely submission to regulators and/or law enforcement. The position may sit within investigations teams serving consumer or client-managed lines of business or within specialized investigations, and may partner with GFC Risk Management, Front Line Units, and other stakeholders. The role requires working knowledge of the Bank Secrecy Act (BSA), USA PATRIOT Act, anti-money laundering efforts, Office of Foreign Assets Control (OFAC), and industry best practices. Investigators manage a significant case inventory, prioritize cases based on risk or management direction, and adhere to department Service Level Agreements. They research and analyze transactions, customer data, public records, social media, and other external sources to assess whether activity appears normal for the client type. They communicate with internal stakeholders and law enforcement to obtain information and documentation, recommend follow-up or possible account closure when customers exceed the Bank’s risk tolerance, and escalate potential operational or compliance risks.

Requirements

Minimum of five years of relevant experience.
The posting also states: “3 years’ experience with 1 year of relevant experience with, AML, Risk, or Compliance experience and/or knowledge of financial crimes typologies.”
BSA knowledge relative to AML.
Proficiency in Microsoft Excel and data analytics.
Skills include critical thinking, fraud management, regulatory compliance, written communications, investigation management, policies/procedures/guidelines management, reporting, risk management, coaching, issue management, and talent development.

Nice To Haves

Financial services and/or related government entity experience.
ACAMS certification from the Association of Certified Anti-Money Laundering Specialists.
FINRA licenses such as the SIE, Series 7, Series 4, or Series 24.
Experience in law enforcement and/or interacting with law enforcement.
Bilingual ability in Spanish, Russian, Chinese/Mandarin, and/or Farsi.
Bachelor’s degree in a related field.
Certified Anti-Money Laundering Specialist (CAMS).

Responsibilities

Conduct routine to complex investigations of external financial crimes, including external-party fraud, money laundering, and terrorist financing.
Complete investigations while meeting or exceeding case closure and quality metrics.
Prepare accurate Suspicious Activity Reports (SARs) in a timely manner for submission to regulators and/or law enforcement.
Report investigation findings to senior stakeholders to help identify operational or compliance risks, and partner with GFC Management and/or Front Line Units to resolve investigations.
Perform investigative support functions such as quality control, training, communications, guidance, monitoring scenario development or enhancement input and testing, and law enforcement liaison activities.
Manage a significant case inventory, prioritize cases based on risk and/or management direction, and comply with department Service Level Agreements (SLAs).
Research and analyze transaction information, customer data, public records, social media platforms, and other external sources to assess whether activity appears normal for the client type.
Communicate with GFC Management, Front Line Units, other internal stakeholders, and law enforcement to obtain information and documentation needed to resolve investigations.
Recommend follow-up and possible account closure for customers who exceed the Bank’s risk tolerance.
Identify and escalate potential operational or compliance risks.