Global Financial Crimes Investigator - Consumer

Bank of America•Tampa, FL

2d•Onsite

About The Position

At Bank of America, the Global Financial Crimes Investigator performs end-to-end investigations or investigative support for external financial crimes across one or more lines of business. The work includes investigating fraud committed by external parties, money laundering, and terrorist financing, and may involve serving as a liaison to law enforcement. Investigators complete cases in accordance with closure and quality metrics, report investigation findings to help identify operational or compliance risks, and prepare Suspicious Activity Reports (SARs) for submission to regulators and/or law enforcement. The Investigator may work with investigation teams across consumer or client-managed lines of business, or in specialized investigations. The role partners with GFC Risk Management, front line units, and other stakeholders to resolve cases. It requires maintaining working knowledge of the Bank Secrecy Act (BSA), the USA PATRIOT Act, anti-money laundering efforts, Office of Foreign Assets Control (OFAC), and industry best practices. The position is based in an office-oriented culture, with attendance and flexibility determined by role-specific considerations. It is a first-shift role with 40 hours per week.

Requirements

Minimum of five years of relevant experience.
At least one year of relevant AML, Risk, or Compliance experience and/or knowledge of financial crimes typologies; the posting also states “3 years’ experience” without further clarification.
BSA knowledge relative to AML.
Proficiency in Microsoft Excel and data analytics.
Critical thinking, fraud management, regulatory compliance, written communications, investigation management, policies and procedures, management reporting, risk management, coaching, issue management, and talent development skills.

Nice To Haves

Financial services experience and/or experience with a related government entity.
ACAMS certification or Certified Anti-Money Laundering Specialist (CAMS) certification.
FINRA licenses, including the SIE or Series 7, Series 4, or Series 24.
Experience in law enforcement and/or interacting with law enforcement.
Bilingual ability; Spanish, Russian, Chinese/Mandarin, and/or Farsi are a plus.
Bachelor's degree in a related field.

Responsibilities

Complete investigations while ensuring cases meet or exceed closure and quality metrics.
Prepare and complete Suspicious Activity Reports (SARs) accurately and on time for submission to regulators and/or law enforcement.
Report investigation findings to senior stakeholders to help identify potential operational or compliance risks, and partner with GFC Management and/or Front Line Units to resolve investigations.
Perform investigative support functions such as quality control, training, communications, guidance, monitoring scenario development or enhancement input and testing, and law enforcement liaison work.
Manage a significant case inventory, prioritizing cases based on risk and/or management direction while adhering to department Service Level Agreements (SLAs).
Research and analyze transaction information, customer data, public records, social media platforms, and other external research tools to assess whether activity appears normal for the client type.
Communicate with GFC Management, front line units, other internal stakeholders, and law enforcement to obtain information and documentation needed to resolve investigations.
Recommend appropriate follow-up and possible account closure for customers who exceed the Bank's risk tolerance.
Identify and escalate potential operational or compliance risks.