Sr. Field Service Technician
About The Position
As a Field Service Technician III at Swire Coca-Cola, you will be a key member of the Field Service team, responsible for repairing and maintaining beverage equipment and occasionally installing it at client locations. You will respond to equipment malfunctions and provide professional service. The work focuses more on fountain repair and may also involve repairing coolers, vending machines, and payment systems. Depending on the territory, the role may require installing or removing fountains and cold drink equipment. The position offers opportunities for skill development and career growth. The role requires travel to customer locations in an assigned area. After receiving a conditional offer, candidates must complete pre-employment screening, including a criminal background check and drug screening; certain roles also require a motor vehicle record review. Swire Coca-Cola evaluates screening results fairly and in accordance with applicable laws. The company is an equal opportunity and affirmative action employer, participates in E-Verify, and does not sponsor applicants for work visas.
Requirements
- High school diploma or GED equivalent.
- At least 1 year of experience in beverage equipment repair, maintenance, or a related field.
- Must be at least 21 years of age.
- Valid driver's license.
- Ability to lift 50 pounds repetitively and occasionally lift up to 80 pounds.
- Ability to operate and use a variety of hand and power tools.
- Knowledge of electrical systems and components.
- Mechanical and technical skills, including the ability to troubleshoot and repair equipment.
- Ability to work effectively in a team and follow established procedures.
- Willingness to follow safety protocols, including use of personal protective equipment (PPE).
Responsibilities
- Perform on-site repairs, replace parts, and adjust beverage fountains, coolers, and vending equipment.
- Diagnose complex beverage equipment, determine required work, parts, and materials, and complete necessary repairs.
- Ensure plumbing, electrical, and mechanical connections are properly installed and functioning.
- Install, assemble, and configure beverage fountains, cold drink equipment, and related equipment as needed.
- Record travel, labor, and materials using a handheld device.
- Check in and check out equipment and materials using the designated process.
- Maintain an accurate parts inventory, estimated at $30,000–$35,000 in value.
- Clean and sanitize equipment and the work area after service calls.
- Maintain a clean, organized, and safe vehicle.
- Provide professional and courteous on-site service and address client questions and concerns.
- Travel to and from customer locations in the assigned area.
- Perform other duties as assigned.
Benefits
- Competitive wages paid bi-weekly, with optional pay on demand.
- Overtime opportunities.
- Health coverage with three medical options, dental, and vision.
- Health Savings Accounts with company match.
- 401(k) retirement plan with company match.
- Free virtual primary care, acute care, and physical therapy.
- Free Employee Assistance Program.
- Free safety shoes annually for most roles.
- Seven company-paid holidays and three paid floating holidays.
- Paid time off, including vacation, sick time, bereavement, jury duty, maternity/parental leave, disability leave, and volunteer time.
- Discounted and free products.
- Tuition reimbursement.
- Opportunities for career advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
