Sr. Field Service Technician - Night Shift - Fort Myers, FL (Future Consideration)

Rivian•Fort Myers, FL

About The Position

Rivian is seeking an experienced Senior Field Service Technician to serve as a technical expert and leader supporting complex vehicle repairs and field operations. The role calls for an adaptable, team-oriented leader who can drive continuous improvement, mentor junior team members, and handle complex diagnostic challenges in a fast-paced environment. The position is based primarily at a service center, but may also involve remote work, travel to remote locations, or work at production plants as business needs require. The schedule is Monday through Friday with rotational Saturdays, from 5 p.m. to 2 a.m. The position includes a 15% pay differential for hours worked between 6 p.m. and 6 a.m. The posted hourly range for Florida applicants is $30.39–$57.49. The successful candidate may be eligible for an annual performance bonus.

Requirements

High school diploma, GED, or recognized equivalency credential preferred.
Graduation from an accredited automotive repair school or vocational program preferred.
Must be at least 21 years old.
Valid driver’s license with a clean driving record, with no suspensions or revocations within the past 3–5 years.
Availability for a standard 40-hour workweek, including weekends, holidays, early morning, evening, or overnight shifts as required.
Ability to travel to regional locations or production plants as needed.
Proficiency in Windows and Mac environments, work order management systems, and specialized engineering and diagnostic documentation systems.
Physical capability to perform occupational tasks such as sitting, standing, bending, kneeling, and lifting up to 50 pounds.
State mechanic certifications where required by jurisdiction.
Five to eight or more years of automotive repair experience, including extensive bumper-to-bumper diagnostics, preferred.
Three to eight or more years of hands-on experience with vehicle high-voltage systems and high-voltage diagnostic work.
Deep understanding of high-voltage architecture, HVIL, charging isolation, and safety power-down protocols using appropriate PPE; ability to diagnose complex high-voltage faults and isolation issues.
Advanced knowledge of automotive electronics, CAN and LIN bus communication, electrical schematics, and wiring harness repairs.
Mastery of chassis service, including alignments and braking systems, and diagnosis of vehicle dynamics such as ABS, traction control, power steering, and NVH concerns.
Comprehensive knowledge of HVAC systems, coolant drain and fill operations, A/C machine use, 609 refrigerant certification, and complex thermal management diagnostics.
Proficiency in calibrating ADAS and replacing or adjusting sensors, body panels, and glass to manufacturer tolerances.

Nice To Haves

Ability to drive a non-commercial truck and trailer.
Experience in a leadership or supervisory role, such as Shop Foreman, Team Lead, or Technical Mentor.
Demonstrated background in continuous improvement, process standardization, and escalation management.

Responsibilities

Perform bumper-to-bumper diagnostics, complex vehicle repairs, installations, and inspections at service centers and in field settings, including customer sites, mobile routes, and remote locations.
Provide advanced diagnostic guidance to field service teams and perform remote diagnostics or repairs when safely possible by evaluating vehicle data and technical schematics.
Coach, mentor, and train junior technicians and internal partners; foster cross-functional collaboration and lead shop-floor technical problem-solving.
Use specialized diagnostic tools to resolve complex electrical, high-voltage, and network faults.
Conduct road tests to verify repair quality, promote continuous improvement, and maintain high standards across repair workflows.
Oversee complex parts operations, including ordering, receiving, inventory management, and billing.
Prepare high-quality documentation in service support and engineering systems; provide root-cause analysis and actionable feedback to field service engineers and leadership.