Sr. Field Sales Manager

WideOpenWest•Columbus, GA

33d•Hybrid

About The Position

WOW! is looking for a Senior Manager, Field Sales to lead and elevate a team of Field Sales Managers across our markets. This is a high-impact leadership role responsible for driving revenue growth, developing sales talent, strengthening customer relationships, and maximizing performance across WOW!’s Business portfolio. You’ll lead from the front—setting the pace, establishing performance expectations, coaching leaders, and creating the strategies and accountability needed to consistently achieve revenue, quality, and profitability goals. If you are an experienced telecommunications sales leader who knows how to build high-performing teams, manage complex enterprise sales, and turn strategy into results, this is an opportunity to make a significant impact.

Requirements

Bachelor’s degree (B.S.) in Business or a related field from a four-year college or university, plus 5 years of related experience; or an equivalent combination of education and experience.
5 years of demonstrated success selling telecommunications services in the Enterprise/GEM space.
3–5 years of experience managing individuals selling to enterprise customers.
Proven success leading sales teams and consistently delivering against revenue and performance objectives.
Experience developing sales strategies, business plans, forecasts, and performance initiatives.
Strong leadership and people-management skills, including the ability to motivate teams, resolve conflicts, and make difficult decisions.
Excellent written, verbal, interpersonal, planning, and organizational skills.
Strong time-management skills with the ability to effectively manage employees, customers, projects, and competing priorities simultaneously.
Demonstrated ability to exercise independent judgment and discretion in matters of significance.
Strong analytical and problem-solving capabilities.
Ability to translate business objectives into actionable sales strategies and measurable results.
Ability to collaborate effectively across Commercial Sales and other internal teams.
Google Suite
Microsoft Office Suite
Salesforce.com
Billing software systems

Responsibilities

Own revenue and expense budgets to ensure the department achieves desired profit margins and EBITDA.
Lead Field Sales Managers responsible for SMB and enterprise sales of the WOW! Business portfolio.
Help establish sales quotas by representative, revenue budgets, and expense budgets.
Ensure teams and individuals consistently achieve sales, quality, and performance goals.
Develop business plans with sales representatives and coordinate sales promotions and incentives to achieve business objectives.
Set clear goals, performance standards, and expectations for individuals and teams.
Monitor sales performance and ensure accurate forecasting and pipeline management.
Ensure optimal sales staffing, performance, and training readiness.
Attract, select, develop, retain, coach, and motivate high-performing sales talent.
Ensure competence and continuity of qualified employees through effective selection, training, development, appraisal, and motivation.
Coach and develop Sales Managers and Sales Representatives to achieve and exceed assigned objectives.
Monitor employee performance and appropriately address personnel and performance issues in accordance with company policy.
Ensure ongoing education and development around sales planning tactics and organizational training requirements.
Model the way "from the front" by establishing the cadence, pace, and culture expected across the team.
Maintain 100% compliance with Salesforce.com, including preparation, analysis, and maintenance of individual and team sales and performance records.
Ensure accurate annual, quarterly, and monthly forecasts for revenue and unit performance.
Use data processing, analysis, and business insights to identify opportunities, risks, and areas for improvement.
Assess, develop, and implement best practices that improve sales performance and overall business results.
Maintain strong expertise in the WOW! Business portfolio, including Ethernet, Internet, and the full suite of Voice offerings.
Lead teams selling to business customers ranging from 5–300+ employees, including SMB and enterprise accounts.
Collaborate with Commercial Sales and other internal teams to maximize territory effectiveness, efficiency, and customer outcomes.
Build strong relationships with customers and internal stakeholders while supporting complex sales initiatives.