Sr Field Educ Spec CAS

Medtronic•USA-MN, MN

2d•$96,800 - $145,200

About The Position

Plans, develops, and coordinates in-house product training programs for field support personnel and customers. Gathers information to prepare programs, creates training materials and course content, selects methodologies, and coordinates training-aid development. Ensures programs meet company and customer objectives, maintains communication with customers to assess training effectiveness, and may work with trainers who have technical expertise. Continuously revises lesson plans to address new training requirements and keep technical information current. This is a seasoned individual-contributor role in the Specialist Career Stream. The position works independently under limited supervision, handles difficult issues that may span multiple areas, and may coach lower-level specialists or manage projects and processes. It contributes to work-group objectives through collaboration and consensus-building, recommends process improvements, and communicates with senior internal and external customers and vendors. The role requires a high school diploma or equivalent and 8 or more years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical devices, the healthcare industry, or equivalent experience; alternatively, an associate degree and 6 or more years of experience, or a bachelor's degree and 4 or more years of experience. For baccalaureate degrees earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A). The U.S. salary range, excluding Puerto Rico and specific California locations, is $96,800 to $145,200. The position is eligible for the Medtronic Incentive Plan. Benefits vary by eligibility and include insurance and other health-related benefits for qualifying regular employees, as well as incentive plans, retirement plans, paid time off, paid holidays, and additional programs for regular employees.

Requirements

High school diploma or equivalent and 8+ years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry, or equivalent experience; OR associate degree and 6+ years of experience; OR bachelor's degree and 4+ years of experience.
For baccalaureate degrees earned outside the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Roles below the Principal level require unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Responsibilities

Plan, develop, and coordinate in-house product training programs for field support personnel and customers.
Gather information needed to prepare training programs; prepare training materials; develop course content; determine methodology; and coordinate development of training aids.
Ensure training programs meet company and customer objectives.
Maintain communication with customers to ensure training effectiveness.
May utilize trainers with technical expertise.
Continuously revise lesson plans to address new training requirements and keep technical information up to date.
May coach and review the work of lower-level specialists and manage projects or processes.
Contribute to work-group objectives by building relationships and consensus to reach agreements on assignments.
Recommend improvements to processes, systems, or products to enhance performance in the job area.
Communicate with senior internal and external customers and vendors to exchange information and influence decision-making.

Benefits

Competitive salary and flexible benefits package.
Health insurance, dental insurance, and vision insurance for eligible regular employees working 20 or more hours per week.
Health Savings Account and Healthcare Flexible Spending Account for eligible regular employees working 20 or more hours per week.
Life insurance and long-term disability leave for eligible regular employees working 20 or more hours per week.
Dependent daycare spending account and tuition assistance/reimbursement for eligible regular employees working 20 or more hours per week.
Simple Steps global well-being program for eligible regular employees working 20 or more hours per week.
Incentive plans for regular employees.
401(k) plan with employer contribution and match for regular employees.
Short-term disability, paid time off, and paid holidays for regular employees.
Employee Stock Purchase Plan and Employee Assistance Program for regular employees.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums, for regular employees.
Capital Accumulation Plan for Vice Presidents and above or subject to IRS earning minimums.
Short-term incentive through the Medtronic Incentive Plan (MIP).