Sr Field Coordinator (Remote) Johnson and Johnson MedTech, Electrophysiology

Johnson & Johnson Innovative Medicine•Irvine, CA
•$55,935 - $89,815•Remote

About The Position

Johnson & Johnson MedTech Electrophysiology is seeking a Senior Field Coordinator to provide administrative and subject-matter support to the US Commercial Effectiveness Director, Area Vice Presidents, Regional Business Directors, field sales personnel, and home office personnel in a high-growth environment. The position is remote-based, with a preference for a candidate located in the Eastern time zone, and may require up to 10% travel. The coordinator maintains highly confidential information, supports the field sales organization, and interacts with employees at all levels as well as business partners, customers, affiliates, and faculty. The role maintains performance documents and customer exchange documentation in accordance with company retention policies; supports employee onboarding, offboarding, transfers, and promotions; and advises field personnel on function-specific policies and procedures. It also prepares communications, presentations, custom reports, and sales analyses, and provides operational support to field sales leadership and senior management.

Requirements

  • At least two years of experience as a Field Coordinator; alternatively, an associate’s degree and three years of administrative experience; or a high school diploma and five years of administrative experience.
  • Proficiency with Microsoft Office, including Excel, PowerPoint, Word, SharePoint, and Outlook.
  • Strong written and verbal communication skills.
  • Ability to work both independently and as a team member.
  • Flexibility to adapt to evolving business needs.
  • Strong analytical and presentation skills.
  • Initiative and sound judgment in assessing and resolving complex situations and responding to frequently shifting priorities and deliverables across multiple departments.

Nice To Haves

  • Experience with Concur, Salesforce, and eMarketplace software.
  • Bachelor’s degree.

Responsibilities

  • Anticipate business needs and fulfill them with minimal supervision.
  • Use sound judgment and discretion to assess and resolve complex situations while responding to shifting priorities across departments.
  • Educate peers and share business information as a role model.
  • Serve as a communications liaison and information resource between outside vendors, home office departments, and field sales personnel.
  • Develop, improve, support, and communicate onboarding and offboarding procedures to field personnel.
  • Stay informed about relevant company policies, procedures, and guidelines and provide guidance to applicable staff.
  • Collaborate with senior management to resolve complex project-, department-, or division-related problems.
  • Schedule meetings using Zoom or Teams, secure call-in numbers, prepare agendas and presentations, and manage attendance and logistics.
  • Manage field sales organization rosters and email distribution lists.
  • Draft correspondence, organization charts, and presentations.
  • Arrange domestic travel, complete travel expense reports, and manage related logistics.
  • Manage outside consultant agreements and contracts, and establish purchase orders and work agreements in accordance with company policies.
  • Provide day-to-day administrative support and project support to Field Sales Leadership.
  • Handle confidential business and human resources matters, including email, correspondence, files, and documents, professionally.
  • Manage sponsorships, exhibits, displays, and payments for trade shows, conferences, and symposiums for the BWI organization.
  • Facilitate personnel onboarding, offboarding, transfers, and promotions, and communicate procedures to field management and affected employees.
  • Conduct bi-weekly new-hire orientation meetings and maintain related presentations.
  • Consult with business partners and field sales personnel on policies and procedures for Fleet, Mobility, and Credentialing.
  • Coordinate field administrative tasks between other J&J MedTech operating companies and BWI, including onboarding, vendor credentialing, fleet, mobility, exhibits, and EHS.
  • Manage supplier-related programs for field associates, including dosimeters, giveaways, office supplies, and awards.
  • Manage employee recognition programs, including Spotlight, Credo, Winning Spirit, and Inspire.
  • Collect and validate field trainer compensation requests quarterly.
  • Participate in special projects and perform other duties as assigned or requested.

Benefits

  • Eligible to participate in the Company’s long-term incentive program.
  • Vacation: 120 hours per calendar year.
  • Sick time: 40 hours per calendar year; 48 hours for Colorado residents and 56 hours for Washington residents.
  • Holiday pay, including floating holidays: 13 days per calendar year.
  • Work, Personal and Family Time: up to 40 hours per calendar year.
  • Parental leave: 480 hours within one year of a child’s birth, adoption, or foster care placement.
  • Bereavement leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
  • Caregiver leave: 80 hours in a 52-week rolling period.
  • Volunteer leave: 32 hours per calendar year.
  • Military spouse time off: 80 hours per calendar year.
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