Key Private Bank Sr. Fiduciary Strategist

KeyBank • Westlake, OH

2d • Hybrid

About The Position

The Sr. Fiduciary Strategist fulfills KeyBank’s fiduciary responsibilities by providing advisory services to high-net-worth clients and their beneficiaries. As a member of the Key Private Bank relationship management team, the strategist provides local client service, collaborates with colleagues to develop solutions that attract and deepen relationships, delivers consistent fiduciary advice, and manages fiduciary risk.

The role involves understanding clients’ family relationships and needs, reviewing estate-planning documents, interpreting legal instruments, and coordinating estate, tax, financial, and philanthropic planning. The strategist identifies fiduciary and tax-related issues, collaborates with clients’ external advisors, recognizes opportunities for additional banking and wealth services, supports pricing and onboarding, and works to retain and grow relationships across generations. The position also requires adherence to fiduciary policies, regulations, and legal requirements, and accountability for delegated fiduciary administration.

Requirements

• At least 10 years of client advisory experience with ultra-affluent business owners; tax or legal client services concerning trust and fiduciary matters; trust administration; fiduciary advisory services; or equivalent work experience.
• Demonstrated fiduciary experience.
• Experience working with high-net-worth clients.
• Ability to lead relationship development and engagement for beneficiaries.
• Awareness of state-specific estate and tax planning issues.
• Experience working directly and independently with clients and families on estate and financial-planning matters, including distribution planning, philanthropic goals and tools, and retirement planning.
• Ability to maintain expertise in fiduciary, investment, tax, and related wealth matters, including keeping current with estate and tax law changes through legal education opportunities.
• Ability to anticipate and mitigate risk on assigned accounts.
• Ability to administer complex accounts proactively, consistently, and comprehensively.
• Ability to foster close business relationships that develop client loyalty and new business opportunities.
• Self-motivated, goal- and results-driven approach.
• Demonstrated ability to be accountable for a process or delivery from end to end.
• Ability to routinely and frequently operate a motor vehicle with a valid driver’s license.

Nice To Haves

• Bachelor’s degree or equivalent experience.
• Master’s degree, JD, or other advanced degree.
• Experience working with local Private Banking Teams, Commercial Bankers, and Investment Bankers.
• CPA, LLM, CTFA, and/or CFP certification.

Responsibilities

• Lead the delivery of fiduciary advice as part of client servicing and the client experience.
• Develop an understanding of family relationships and the needs of current clients and beneficiaries.
• Obtain, review, and monitor estate-planning documents to ensure they reflect clients’ current circumstances.
• Analyze and interpret legal instruments to determine the bank’s duties and responsibilities and coordinate estate, tax, and financial-planning alternatives.
• Facilitate estate, tax, and philanthropic planning for all relationships, including those where Key is not trustee.
• Identify trust and estate tax issues and work with clients and external advisors to resolve them.
• Collaborate with external client advisors, including attorneys and accountants.
• Work closely with the Relationship Management Team to identify and prioritize opportunities to deepen client relationships.
• Identify investment management, trust, banking, lending, and insurance opportunities.
• Assess client revenue opportunities based on complexity and required service.
• Participate in pricing conversations for new opportunities and seek ways to reduce discounts on existing client pricing.
• Lead onboarding for new clients in partnership with the Relationship Team.
• Demonstrate community leadership through participation on boards and professional organizations.
• Engage appropriate fiduciary partners to support administration or provide expertise in client advice.
• When appropriate, serve as the lead client contact while engaging a Relationship Manager to support a complete client experience.
• Retain and deepen client relationships, including relationships with the next generation.
• Contribute to annual client plans and participate in their execution.
• Share intellectual capital with the Relationship Management Team during pre-call and weekly sales meetings.
• Fulfill Key’s fiduciary responsibilities in accordance with internal policies and procedures and regulatory and legal requirements.
• Remain accountable for delegated fiduciary administrative work on assigned accounts.
• Advise relationship managers and other partners on internal fiduciary issues.
• Work with the Sales Leader, Regional Trust Director, and local team on pricing, client service, compliance, and litigation issues as appropriate.
• Perform other assigned duties and comply with KeyBank policies, including professional and ethical conduct and acting in the best interests of clients and Key.

Benefits

• Eligible for incentive compensation, which may include production, commission, and/or discretionary incentives.
• Eligible for benefits listed by Key for this position; specific benefits are not detailed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior