Senior Fiduciary Advisor - Private Bank

PNC•Philadelphia, PA
•Onsite

About The Position

The Senior Fiduciary Advisor is part of PNC’s Private Bank organization and is based in Philadelphia, Pennsylvania. The role engages in fiduciary decision-making by executing the terms of plans and documents in which PNC serves as trustee, guardian, or agent. It administers complex fiduciary accounts and sensitive, high-profile relationships while ensuring compliance with legal and fiduciary regulations, policies, and procedures. The advisor applies an in-depth understanding of how different types of trusts operate individually and together to benefit clients and their families. The advisor delivers PNC’s fiduciary platform to grow the business and provide a high level of client experience. Responsibilities include managing assigned accounts according to governing documents, state law, and company policies; handling risk management and legal or compliance issues; communicating with clients; and resolving or escalating concerns. The role works with clients, beneficiaries, and gatekeepers to maintain and grow assets under management, and meets with clients on or off bank premises as needed. The advisor customizes communications and presentations to provide fiduciary advice, introduces planning concepts to address client needs, and leads colleagues in preparing analyses and recommendations for senior management or committee review. The position also serves as a subject matter resource for the fiduciary team and market leadership, and may act as an escalation point or proxy for fiduciary leadership. PNC describes this as an in-office role and does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

  • Bachelor’s degree; a comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree.
  • Typically 8 or more years of industry-relevant experience.
  • Appropriate role-specific knowledge, skills, and abilities.
  • In-depth understanding of how different types of trusts operate individually and together to benefit clients in family relationships.
  • Specific certifications are often required at this level, though this position lists no required certifications.
  • Customer focus and the ability to create customized customer solutions.
  • Ability to assess and manage risks in support of the Enterprise Risk Management Framework.
  • Competencies include account management, accuracy and attention to detail, effective communications, fiduciary responsibilities, problem solving, financial-services regulatory environment, and value selling.

Nice To Haves

  • A master’s degree, PhD, or certifications are desirable.
  • Skills in decision making, finance strategy, investment management, legal practices, real estate settlements, revenue recognition, and risk assessments.

Responsibilities

  • Execute the terms of plans and documents for which PNC serves as trustee, guardian, or agent.
  • Administer complex fiduciary accounts and sensitive, high-profile relationships in accordance with governing documents, state law, policies, and procedures.
  • Ensure compliance with legal and fiduciary regulations, policies, and procedures.
  • Manage risk and resolve legal and compliance-related issues for assigned accounts.
  • Communicate with clients, solve problems, and escalate anticipated or known client issues and concerns.
  • Work with clients, beneficiaries, and gatekeepers to maintain and grow assets under management.
  • Meet with clients on or off bank premises as needed.
  • Customize customer communications and presentations to provide fiduciary advice and introduce planning concepts to meet client needs.
  • Lead colleagues in completing analyses and recommendations for senior management or committee review.
  • Serve as a subject matter resource for the fiduciary team and market leadership, and potentially as an escalation point or proxy for fiduciary leadership.
  • Focus on customer needs and satisfaction when making business decisions and creating customized solutions.
  • Assess and manage business risks in alignment with PNC’s Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, including a Health Savings Account feature.
  • Dental and vision coverage options.
  • Employee and spouse/child life insurance.
  • Short- and long-term disability protection.
  • 401(k) with PNC match.
  • Pension and stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select fully paid programs.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave, depending on eligibility.
  • Up to 11 paid holidays each year, depending on eligibility.
  • 9 occasional absence days each year, unless otherwise required by law.
  • 15 to 25 vacation days each year depending on career level and years of service, depending on eligibility.
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