Key Private Bank Sr. Fiduciary Strategist

KeyBank•Westlake, OH
•$96,000 - $181,000•Hybrid

About The Position

The Sr. Fiduciary Strategist fulfills KeyBank’s fiduciary responsibilities by providing advisory services to high-net-worth clients and their beneficiaries. As part of the Key Private Bank relationship management team, the strategist provides local, in-market service to clients with appropriate revenue and advisory needs, working with colleagues to develop insights and solutions that attract, retain, and grow relationships. The role delivers Key Private Bank’s fiduciary mandate, provides consistent advice, and manages fiduciary risk. The strategist advises clients on fiduciary, estate, tax, philanthropic, and financial planning matters; reviews legal and estate-planning documents; and coordinates with clients’ external advisors. The role also supports relationship growth, onboarding, pricing, client planning, account administration, and compliance with fiduciary policies and applicable legal and regulatory requirements. The position prioritizes in-office presence while allowing flexible options where work can be performed effectively in a mobile environment.

Requirements

  • At least 10 years of client advisory experience with ultra-affluent business owners; tax or legal client services concerning trust and fiduciary matters; trust administration or fiduciary advisory services; or equivalent work experience.
  • Demonstrated fiduciary experience.
  • Experience working with high-net-worth clients.
  • Ability to lead relationship development and engagement for beneficiaries.
  • Awareness of state-specific estate and tax planning issues.
  • Experience working directly and independently with clients and families on a broad range of estate and financial-planning matters, including distribution planning, philanthropic goals and tools, and retirement planning.
  • Maintain expertise in fiduciary, investment, tax, and related wealth matters, including keeping current on estate and tax law changes through legal education opportunities.
  • Ability to anticipate and mitigate risk on assigned accounts.
  • Ability to administer complex accounts proactively, consistently, and comprehensively.
  • Ability to build close business relationships that support client loyalty and new business opportunities.
  • Self-motivated, goal-oriented, and results-driven.
  • Demonstrated accountability for a process or delivery from beginning to end.
  • Ability to routinely and frequently operate a motor vehicle and hold a valid driver’s license.
  • Ability to communicate face-to-face and by phone with teammates and clients; frequent use of a PC or laptop.

Nice To Haves

  • Bachelor’s degree or equivalent experience preferred.
  • Master’s degree, JD, or other advanced degree preferred.
  • Experience working with local Private Banking Teams, Commercial Bankers, and Investment Bankers preferred.
  • CPA, LLM, CTFA, and/or CFP preferred.

Responsibilities

  • Lead the delivery of fiduciary advice as part of client servicing and the client experience.
  • Develop an understanding of client family relationships and the needs of current clients and beneficiaries.
  • Obtain, review, and periodically monitor estate-planning documents to ensure they fit clients’ current circumstances.
  • Analyze and interpret legal instruments to determine the bank’s duties and responsibilities and coordinate estate, tax, and financial-planning alternatives.
  • Facilitate estate, tax, and philanthropic planning for relationships, whether or not Key serves as trustee.
  • Identify potential trust and estate tax issues and work with clients and external advisors to resolve them.
  • Collaborate with external client advisors, including attorneys and accountants.
  • Work closely with the Relationship Management Team to identify and prioritize opportunities to deepen relationships.
  • Identify investment management, trust, banking, lending, and insurance opportunities.
  • Assess client revenue opportunities based on complexity and service needs; participate in pricing discussions for new opportunities and seek to reduce discounts on existing pricing where appropriate.
  • Lead onboarding for new clients in partnership with the Relationship Team.
  • Demonstrate community leadership through active participation on boards and in professional organizations.
  • Engage appropriate fiduciary partners to support account administration or provide expertise in client advice.
  • When appropriate, serve as the lead client contact while engaging a Relationship Manager to support a complete client experience.
  • Retain and deepen client relationships, including relationships with the next generation.
  • Contribute to annual client plans and participate in their execution.
  • Share intellectual capital with the Relationship Management Team during pre-call preparation and weekly sales meetings.
  • Fulfill Key’s fiduciary responsibilities in accordance with internal policies and procedures and regulatory and legal requirements.
  • Be accountable for delegated fiduciary administrative work on assigned accounts.
  • Advise relationship managers and other partners on internal fiduciary issues.
  • Work with the Sales Leader, Regional Trust Director, and local colleagues on pricing, client service, compliance, and litigation issues as needed.
  • Perform other duties as assigned; duties and activities may change or be added at any time, with or without notice.
  • Comply with KeyBank policies and procedures, including professional and ethical conduct, avoiding conflicts of interest, and acting in the best interests of clients and Key.
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