Sr Facility Coordinator

O'Reilly Auto Parts•Headquarters, KY

About The Position

The Sr Facility Coordinator ensures retail store locations are safe and secure for team members and customers and are maintained in accordance with lease agreements and governmental regulations. The role uses internal and commercial resources to address break/fix repairs, emergencies, city violations, and assigned facility projects, including capital expense improvements. The Coordinator is accountable for planning, time management, and follow-through on repairs and projects in assigned regions. The position manages service requests and work orders, determines repair responsibility by reviewing leases and warranties, defines scopes of work, obtains bids, coordinates contractors, and monitors work and costs through project closeout and invoice approval. It collaborates with internal departments, municipalities, contractors, and store operations, and works with store teams to prevent unnecessary maintenance expenses. Travel may be required for onsite store visits. O’Reilly Auto Parts describes opportunities for career growth and a promote-from-within philosophy.

Requirements

High school diploma or equivalent (GED).
2–4 years of construction, maintenance, HVAC, electrical, or related trades experience.
Strong communication skills, with an emphasis on customer service.
Ability to multitask, prioritize, and manage time effectively.
Dependability and reliability, with the ability to adapt to a changing workload.
Basic computer knowledge, including Word, Excel, email, Internet, and database systems.

Nice To Haves

3–5 years of construction, maintenance, HVAC, electrical, or related field experience.

Responsibilities

Oversee maintenance, repairs, and restoration of facilities throughout assigned stores, using the queue system and/or supervisor direction.
Respond to repair requests received through email, phone, and other channels.
Initiate, oversee, and execute large facility maintenance repairs cost-effectively and on time.
Provide project cost analyses, define scopes of work and repairs, and manage internal and external communications.
Plan and coordinate repairs and capital expense projects.
Review leases, exhibits, and warranty timelines in Lucernex/MARS to determine repair responsibility and route requests to the appropriate party.
Review repair requests, identify needs, establish scopes, and procure contractors or trades as needed.
Process service requests and generate vendor work orders that specify scope, completion date, and pricing.
Obtain and evaluate quotes, using the bid form and relevant sales, lease, strategy, and work information.
Complete project closeout and verify, sign off on, and approve invoices.
Review special coding or notes for completed work, including insurance claims, fire, and capital expense items, and follow up through MARS dashboards and query reporting.
Maintain knowledge of facility ownership, lease duration, tenant and owner responsibilities, and city codes and restrictions.
Coordinate with departments, jurisdictions, contractors, and field operations to manage expenditures appropriately.
Negotiate costs, obtain quotes, secure contractor documents, and prepare invoices.
Monitor contractor performance and follow up as needed.
Process MARS requests, including service requests, work orders, purchase orders, and invoice approval or processing.
Analyze repair costs based on region, sales and profitability, lease strategy, and field input.
Communicate and coordinate with Store Operations, government municipalities, engineers, Loss Prevention, Risk Management, Finance, Accounts Payable, Store Design, and contractors.
Work with and educate store team members to reduce unnecessary maintenance expenses through preventative maintenance and expense control.
Monitor workmanship and materials used in repairs to support long-term results.
Communicate with vendors and contractors regarding bids, pricing, and ordering supplies.
Identify and propose more economical and efficient approaches to repairs.
Assist other Real Estate Department areas with special requests.
Travel as needed for onsite store visits.
Maintain working knowledge of HVAC, electrical, plumbing, and building practices.
Perform other duties as assigned.