Sr Facilities Services Specialist

DFCU Financial•Dearborn, MI

1d•Hybrid

About The Position

Provide direct support to the organization’s facility support operations related to the supply, movement of materials, documentation management and building services administrative functions delivered by Facilities & Services. You will draft and publish department communications and procedures, complete small-scale projects and other tasks which support all facets of Facilities & Services service operations.

Requirements

Minimum high school diploma or equivalent required.
Minimum two years in an administrative or program processing capacity.
Ability to efficiently and effectively manage simultaneous priorities.
Consistent, positive, cooperative, self-motivated, courteous and professional attitude.
Proficient in Microsoft 365.
Demonstrated analytical and problem-solving skills.
Able to initiate and embrace change.
Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.

Responsibilities

User administration for office supply ordering program, user administration for FedEx program, monitor pre-printed inventory & place orders to maintain stock, process business card orders, place orders for janitorial supplies, place orders for general building supplies.
Prepare invoices for authorization by Facilities & Services management. Track false alarm fees and request reimbursement for vendor error alarms.
Monitor utility payments, research and resolve billing and service issues, start/stop service for DFCU Financial locations and maintain corporate utility reports.
Monitor, track and process DFCU Financial property tax payments, Diebold service calls/invoice payments, and vendor W9 & Certificate of Insurance documents.
Process incoming & outgoing FedEx materials.
Process completed work order requests received from the Facilities & Services database.
Process outgoing FedEx materials.
Process requests, resolve issues and maintain documentation for department programs and equipment including fire extinguishers, flag service, vending service, business licenses, fire alarm permits, vehicle registration, warranties, etc.
Process, track and document branch vendor issues related to janitorial, landscaping, pest control, and other related services.
Write draft procedures for department administrative processes and regularly review for accuracy.
Develop and deliver communications for operations network via email and Portal.
Complete small-scale Facilities & Services related administrative projects.
Perform mail center, courier, maintenance or support tasks as required.
Sign-in and assist credit union guests and vendors when Physical Security team is not available.
Limited delegated supervisory authority, as assigned by management.
Other duties as assigned.

Benefits

Potential for a hybrid work schedule
401k plan match, dollar for dollar up to 4%
401k additional employer contribution after one year at 5%
Employee bonus program
Medical, dental and vision insurance effective date of hire
Health savings account (HSA)
Flexible spending accounts for medical and dependent care expenses
Adoption assistance for qualified expenses maximum $10,000 per child
Wellness initiatives and reimbursements
Pre-paid legal services plan
Identity protection plan
Accident supplemental plan
Short & long term disability plans paid for by company
Company provided basic life insurance of $50,000 plus supplemental for employee, spouse and child
Pet Insurance
Free financial planning assistance
Numerous fun employee events throughout the year
Volunteer and community engagement opportunities
Employee loan discounts (closed-end loans)
Service / anniversary awards
Employee discounts for company logo wear
Employee referral payouts for recruiting your friends and family
Paid lunch time
Tuition reimbursement / Education assistance
Ongoing training opportunities
Leadership development program
Paid time off
Paid holidays (13 per year)
Flexible scheduling for students