Sr Executive Assistant

ServiceNow • West Palm Beach, FL

3d

About The Position

The Sr Executive Assistant supports VP-level leadership by managing complex and changing calendars, planning meetings, preparing correspondence, optimizing leadership’s use of time, coordinating travel, and handling expenses and credit-card reconciliations. The role also identifies organizational needs and initiates solutions, supports new-hire setup, and helps new hires use internal processes and tools. The successful candidate will apply critical thinking about integrating AI into work processes, decision-making, or problem-solving.

Requirements

• 10+ years of experience supporting VP-level leadership.
• Experience managing a variety of high-priority projects for multiple management and professional levels.
• Ability and desire to grow, take on independent projects, and meet deadlines.
• Exceptional soft skills.
• Experience with Zoom, Microsoft Office (Word, Excel, PowerPoint, and Outlook), Box, Concur, and Google Docs.
• Experience handling confidential materials.
• Experience leveraging or critically considering how to integrate AI into work processes, decision-making, or problem-solving; this may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.

Responsibilities

• Schedule appointments, plan meetings, and maintain complex, changing calendars while resolving scheduling roadblocks.
• Draft and prepare routine and advanced correspondence, including emails, presentations, and reports.
• Review outgoing correspondence for accuracy, consistent formatting, signatures, and conformance with executive procedures.
• Help leadership and organizations optimize their use of time, making decisions about short-term priorities and work activities.
• Arrange travel in accordance with company procedures and support the organization in obtaining required travel documents, including visas and passports.
• Maintain leadership expenses and credit-card reconciliations; compile, prepare, and process these expenses and reconciliations as needed.
• Identify organizational needs and issues and initiate solutions.
• Assist internal departments with setting up new hires.
• Help new hires with processes such as expense reporting, travel systems, and other internal tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed