Sr Executive Assistant

ServiceNow•West Palm Beach, FL

About The Position

The Sr Executive Assistant supports leadership by managing complex and changing calendars, arranging meetings and travel, preparing correspondence, and helping leaders optimize their time. The role handles short-term priorities, travel documentation, leadership expenses and credit card reconciliation, and confidential materials. It also identifies organizational needs and issues, initiates solutions, and assists internal departments and new hires with onboarding-related processes and internal tools.

Requirements

  • 10+ years of experience supporting VP-level leaders.
  • Experience managing a variety of high-priority projects involving multiple management and professional levels.
  • Desire to grow, take on projects, and meet deadlines.
  • Exceptional soft skills.
  • Experience with Zoom, Microsoft Office (Word, Excel, PowerPoint, and Outlook), Box, Concur, and Google Docs.
  • Experience handling confidential materials.
  • Experience leveraging or critically considering how to integrate AI into work processes, decision-making, or problem-solving; examples include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.

Responsibilities

  • Schedule appointments, plan meetings, and maintain complex and changing calendars while working through scheduling roadblocks.
  • Draft and prepare routine and advanced correspondence, including emails, presentations, and reports; review outgoing correspondence for accuracy, formatting consistency, signatures, and compliance with executive procedures.
  • Optimize leadership and organizational use of time, making decisions about short-term priorities and work activities.
  • Arrange travel in accordance with company procedures and support obtaining necessary travel documents, including visas and passports.
  • Maintain leadership expenses and credit card reconciliation; compile, prepare, and process expenses and reconciliations as needed.
  • Identify organizational needs and issues and initiate solutions.
  • Assist internal departments with setting up new hires.
  • Help new hires with expense reporting, travel systems, and other internal tools.
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