Sr Executive Assistant

Citizens Bank•Westwood, MA

1d•$49 - $64•Onsite

About The Position

We are seeking a highly capable, adaptable, and proactive Executive Assistant to support the EVP of HR Business Partners at Citizens Bank. This role is a critical partner in enabling an EVP and HRBP team to operate effectively in a fast-moving, evolving environment. The position goes beyond traditional administrative support, with a strong focus on organization, confidentiality, preparation, and adaptability—ensuring priorities stay aligned and work continues to move forward amid an environment of change. The ideal candidate brings strong judgment, attention to detail, and the ability to flex quickly, reprioritize, and operate comfortably in ambiguity, while maintaining a high standard of professionalism and execution.

Requirements

7–10+ years of experience supporting senior leaders (VP+), preferably in fast-paced environments
Ability to work full-time on-site in Westwood, MA or Johnston, RI
Exceptional organizational skills with strong attention to detail
Strong written and verbal communication skills
Advanced proficiency in Microsoft Office (Outlook, PowerPoint, Excel, Teams)
Proven ability to anticipate needs, reprioritize quickly, and operate independently

Nice To Haves

Experience supporting HR, Talent, or corporate functions
Experience working in highly dynamic or matrixed environments
Bachelor’s degree (or equivalent experience)

Responsibilities

Manage a complex and dynamic calendar, adjusting to shifting priorities and protecting time for highest-value work
Anticipate needs and proactively adjust schedules and plans as priorities evolve
Ensure the leader is prepared for meetings and engagements with the right materials and context
Help organize and align work across a broad set of priorities and initiatives
Maintain visibility into key deliverables, actions, and follow-ups to ensure continuity
Support coordination across multiple stakeholders, teams, and workstreams
Prepare agendas, supporting materials, and meeting summaries as needed
Ensure meetings are well-organized, with clear inputs and follow-through
Track actions and next steps to help maintain momentum
Support leader with creation of clear, well-structured summaries and talking points
Translate inputs into organized, easy-to-consume formats
Operate effectively in an environment where priorities shift frequently
Demonstrate flexibility and resilience in responding to changing demands
Maintain organization and forward progress even with limited direction or evolving clarity
Manage travel, logistics, expense reporting with accuracy and timeliness and approval requests
Identify opportunities to improve organization and ways of working
Support ongoing data management and compliance-related activities for the HRBP team, including maintaining, reviewing, and ensuring accuracy in alignment with established standards and requirements
Handle highly sensitive employee and organizational information with discretion
Exercise sound judgment across competing priorities and stakeholder interactions