Sr. Event Coordinator

Etherio•Atlanta, GA

12h•Hybrid

About The Position

As a Senior Event Coordinator, you will work on a client team to establish and maintain procedures to ensure a high level of customer service. This position may work concurrently with multiple meeting management teams and clients.

Requirements

Bachelor’s degree and 1- 2 years of hospitality or meeting planning experience.
1-2 years of customer service or meeting management related experience.
Experience with data management or registration in Cvent.
Strong organizational skills and ability to multi-task and prioritize.
Positive attitude and self-motivated.
Strong written and verbal communication and interpersonal skills.
Ability to interact well with internal and external clients.
Project management and leadership skills.
Proficiency in Microsoft Office Suite, especially PowerPoint.

Nice To Haves

Experience with Canva is preferred.
Experience with Smartsheet.

Responsibilities

Develop proficiency with utilizing multiple registration systems, including Cvent.
Develop client/meeting timeline with input from project lead.
Maintain and report on timeline and action items.
Set up, maintain and distribute client meeting conference call agendas and minutes/communications.
Research and contact potential suppliers to support event(s).
Research and gather estimates for budget planning and development.
Review contracts from suppliers and provide input to project lead.
Collect and maintain board/VIP communications and travel arrangements.
Manage special events hosted during meetings – i.e. dinners, special board meetings.
Manage and coordinate conference speakers.
Work with Exhibit/Sponsor manager on logistics and communications.
Accurately enter and maintain data to ensure accuracy and consistency of information.
Follow-up with registrants regarding outstanding payments pre- and post-event.
Produce auditable results by processing credit card transactions and applying check payments accurately and efficiently.
Provide reconciliation reports and work with Accounting Department to generate invoices.
Maintain compliance with Payment Card Industry (PCI) policies and procedures.
Assist with various areas of registration projects, including inventory management, badge printing, on-site preparation, reporting, and communication.
Cross-train and assist as backup on an as needed basis for all registration clients.
Other duties as assigned.