Event Coordinator

Commonwealth Hotels•Manhattan, KS

11h•Onsite

About The Position

The Doubletree by Hilton Greensboro, Manhattan, Kansas, is seeking a Hotel Event Coordinator! Working at the DoubleTree by Hilton Manhattan, Kansas, offers numerous benefits, including professional growth within the globally recognized Hilton brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, discounted hotel stays, and a supportive, team-oriented work environment. DoubleTree Manhattan, near Kansas State University, is the ideal place to grow your career in hospitality. Just minutes from Sunset Zoo and Aggieville, our pet-friendly hotel offers a heated indoor pool, hot tub, fitness center, and versatile meeting space. We are committed to creating exceptional experiences for guests and an outstanding workplace for our team. Working as a Hotel Event Coordinator at Doubletree by Hilton Manhattan Kansas, offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.

Requirements

High school diploma or equivalent
Demonstrated experience with a strong focus on guest satisfaction.
Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating with team members seamlessly.

Responsibilities

Consult with clients to understand event requirements (corporate events, weddings, banquets, meetings, etc.).
Develop detailed event plans, timelines, and floor layouts.
Coordinate all aspects of events, including room setup, catering, audiovisual needs, décor, and entertainment.
Conduct site tours for potential clients, showcasing hotel event spaces and amenities.
Serve as the primary contact for clients from initial inquiry through post-event follow-up.
Maintain positive relationships to encourage repeat business and referrals.
Respond promptly to inquiries, proposals, and follow-ups via email, phone, or in person.
Work closely with the Sales, Food & Beverage, Banquets, Housekeeping, and Front Office teams to ensure seamless event execution.
Communicate events clearly through event orders and pre-event meetings.
Ensure event spaces are properly set up according to client specifications and brand standards.
Monitor events onsite, problem-solve issues as they arise, and ensure guest satisfaction during events.
Manage event billing, contract execution, and compliance with hotel policies.
Prepare contracts, banquet event orders (BEOs), and invoices.
Track event details in event management systems (such as Delphi or similar CRM tools).
Maintain organized records of events, client communications, and revenue data.
Assist the sales team by generating new business leads
Participate in hotel marketing initiatives, event showcases, and community outreach efforts.
Maximize event revenue opportunities through up-selling of food, beverages, and additional services.
Ensure events stay within the agreed budget when necessary.
Uphold DoubleTree and Hilton brand standards in every event execution.
Deliver a warm, professional, and service-driven experience consistent with the DoubleTree culture (such as the signature "warm cookie welcome").