Sr. Event Technology Project Coordinator

Opus Agency

5d • Remote

About The Position

Opus Agency is a global event agency focused on shaping the future of events in an AI-infused world, emphasizing the importance of authentic real-world connections. The Event Technology & Registration team is crucial to this vision, partnering with major brands to lead the evolution of event marketing. As a Sr. Event Technology Project Manager, you will be instrumental in driving innovative strategies and leading the charge into a new era of event marketing.

Requirements

• 5+ years of experience in a relevant role, with strong preference for experience in corporate events
• Proven experience in registration management on events from discovery to execution
• Microsoft Office suite program experience (Outlook, Excel, OneNote); Excel and spreadsheet experience strongly preferred.
• Ability to write reports, business correspondence, and procedural instructions.
• Ability to present information and respond to questions from managers, clients, customers, or the public.
• Ability to interact both on a one-to-one and group basis.
• Ability to apply concepts of basic algebra and geometry, fractions, percentages, ratios, and proportions to practical situations.
• Ability to create, monitor and understand budgets, debits, credits, and reconciliation.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.
• Strong critical thinking, organizational, and analytical capabilities.
• Ability to manage own time to meet project deadlines and in a manner that supports others meeting their project deliverables.
• Strong verbal and written communication and presentation skills, exhibiting confidence.
• Ability to effectively prioritize workload on multiple projects & events simultaneously.
• Ability to perform successfully in a high stress, fast-paced environment.
• Ability to accept changes with short notice and tolerate frequent interruptions.
• Ability to maintain high levels of confidentiality.
• Ability to work cooperatively with other employees, vendors, and clients.
• Resourcefulness, able to self-direct one’s own learning and development with support of peers and managers.
• Ability to provide critical, constructive feedback to colleagues in a professional manner.

Nice To Haves

• Experience with event management tools such as Rainfocus, Swoogo, Stova, Cvent, Eventbase, Airtable
• Group housing experience
• Session content management and tools
• Session scanning/lead retrieval management
• Bachelor's degree from four-year institution is preferred

Responsibilities

• Serve as both a lead and consultant on medium to large scale in-person and/or digital events, including marquis events with 10,000+ attendees.
• Project manage event registration and digital platforms, including building registration tools, digital platforms, and attendee-facing event tech/tool suites.
• Oversee vendors and actively manage the attendee registration process.
• Manage the digital experiences of events in their entirety, independently or in conjunction with a team.
• Lead and supervise Opus employees filling event support roles on projects.
• Ensure planning schedules are met, budgets are balanced, Opus processes are implemented, and client needs are anticipated and exceeded.
• Act as the primary point of contact for clients, internal stakeholders, and/or vendors for all event technology and registration workstreams.
• Serve as overall Event Technology and Registration lead on small to mid-sized projects, and as workstream lead on large projects.
• Oversee all assigned tasks on multiple concurrent projects across event types.
• Develop, maintain, and drive workback schedules.
• Lead and support the planning, execution, and closeout of attendee-facing event technology projects, primarily for registration websites, but potentially including content/session scheduling, session scanning, exhibitor resource centers, speaker resource centers, mobile apps, and customer service.
• Create and maintain internal process documentation, ensuring team alignment and adherence to established processes and procedures.
• Manage and support documentation and content for platform/tool builds, translating business objectives into detailed technical specifications, documented processes, and project plans.
• Lead recurring client and team meetings, and participate in platform demos and technical discussions.
• Proactively identify potential risks and develop robust mitigation strategies, escalating critical issues to senior management as appropriate.
• Deliver projects within time and budgetary requirements.
• Oversee complex onsite deployments, including for badge pick-up, session scanning, and other event technology workstreams.
• Participate in internal trainings and creating resources; recommend process and resource improvements.
• Supervise the work of project team members from Event Technology & Registration.
• Oversee the work of temporary staff deployed onsite at events.

Benefits

• Health & Dental Insurance (choice of plans)
• 100% Employer paid short-term disability and life insurance
• Opportunity to elect additional life insurance and LTD insurance at employee expense
• Paid parental leave
• Opportunity to contribute pre-tax dollars to flexible spending accounts
• 401(K) with employer match
• Flexibility in work schedules
• Generous time off
• Opportunities for growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree