Sr Enterprise Application Batch Services Analyst
About The Position
The Senior Enterprise Application Batch Services Analyst serves as the senior technical expert supporting, coordinating, and optimizing enterprise batch processing, workload automation, and production operations for mission-critical business applications. The position provides technical leadership for daily batch operations, production scheduling, workload automation, and incident management, and serves as the primary backup to the Enterprise Batch Operations Lead (System Analyst VI). The analyst works with application development, database, infrastructure, middleware, cloud, and business teams to ensure reliable, secure, and timely execution of enterprise batch workloads. Responsibilities include troubleshooting complex production issues, implementing process improvements, supporting disaster recovery activities, mentoring junior analysts, and maintaining system availability and operational excellence. This position is onsite at an HHS office in Austin, Texas. It is open to U.S. citizens and permanent residents, and candidates must be legally authorized to work in the U.S. without sponsorship.
Requirements
- Minimum of five years of experience in enterprise application support, batch processing, workload automation, or production operations.
- Minimum of three years of experience in a senior or technical oversight role supporting mission-critical systems.
- Comprehensive knowledge of enterprise batch processing architecture across distributed and cloud environments, including workload automation platforms.
- Expertise designing, optimizing, and troubleshooting complex batch workflows, interdependent job streams, and high-volume transactional systems.
- Strong understanding of incident, problem, and change management processes, root cause analysis, and production stability practices.
- Proven skill in automation engineering and reducing manual intervention to improve operational efficiency.
- Knowledge of system performance monitoring, capacity planning, disaster recovery, and business continuity strategies in high-availability environments.
- Thorough understanding of state security policies, audit requirements, compliance standards, and risk management controls.
- Ability to lead enterprise operational initiatives, prioritize competing demands, and make sound technical decisions under pressure.
- Skill collaborating with application, database, infrastructure, security, and vendor teams to coordinate releases and resolve incidents.
- Ability to translate business requirements into scalable, resilient batch automation solutions aligned with agency strategic objectives.
- Strong communication skills and ability to mentor technical staff, influence stakeholders, and drive continuous improvement.
- Must be legally authorized to work in the U.S. without sponsorship.
- Must be willing to commute to the office on required days.
Nice To Haves
- A degree from an accredited college or university with major coursework in computer science, computer information systems, or engineering is preferred.
- At least 10 years of experience leading IT teams may be accepted in lieu of education.
Responsibilities
- Coordinate, monitor, and optimize enterprise batch processing and workload automation to ensure mission-critical applications meet processing windows and service level agreements.
- Perform scheduling administration, workload optimization, batch recovery, and production validation.
- Monitor system health, troubleshoot complex batch failures, coordinate incident response, and conduct root cause analysis.
- Serve as the primary backup to the Enterprise Batch Operations Lead (System Analyst VI).
- Analyze batch workflows, identify operational inefficiencies, develop automation solutions, implement process improvements, and support modernization initiatives.
- Coordinate production implementations and validate operational readiness for application releases.
- Participate in disaster recovery and business continuity activities.
- Ensure compliance with change management policies and maintain operational documentation, runbooks, and recovery procedures.
- Provide technical guidance and mentoring to junior analysts; collaborate with technical and business teams, lead operational meetings when delegated, and support cross-training and knowledge sharing.
Benefits
- 100% paid employee health insurance for full-time eligible employees
- Defined benefit pension plan
- Generous time off benefits
- Numerous opportunities for career advancement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
