Sr. Engineering Security Program Manager -  Apple Service Engineering (ASE) - iCloud / China

Apple•Cupertino, CA

About The Position

Apple is seeking an experienced engineering program manager for the Apple Services Engineering (ASE) iCloud organization, supporting critical cloud services in China. The role provides strategic leadership for programs across iCloud in China, defining program vision and driving initiatives from planning through delivery. It maintains an end-to-end view of efforts across data centers, including dependencies, risks, and priorities, across infrastructure, services, features, reliability, scalability, privacy, security, and regulatory compliance. The position partners broadly with engineering teams, operations, security, legal, and business leadership. It identifies, plans, and delivers critical outcomes by engaging stakeholders, communicating program status and strategy to executives, and defining and implementing standard processes that improve operational efficiency while upholding Apple's standards for privacy, security, and user experience. The program manager autonomously leads projects of varying scale and complexity with cross-functional, geographically dispersed engineering teams, receiving consultative direction from leadership. The role drives delivery from design to launch; clarifies requested services and expectations; and develops and executes processes, frameworks, metrics, and project plans, including scope, schedule, deliverables, and resources. It helps teams and leaders make informed trade-offs, works at both technical and leadership levels, and applies rigor to execution as well as delivery.

Requirements

Bachelor's or master's degree, or equivalent work experience, in project management or cloud engineering.
At least 5 years of program or project management experience successfully leading highly cross-functional software development.
Experience with cloud platform software and infrastructure, including working knowledge of software and server delivery, reliability, security, privacy, and compliance review workflows.
Fluency in software development life cycle (SDLC) processes.
Experience personally orchestrating delivery of multiple significant client/server software products under demanding timelines and managing multiple cross-functional work streams across a large organization.
Collaborative engagement and technical empathy for engineers.
Working knowledge of distributed systems concepts, including load balancing, request routing, capacity planning, and latency.
Self-starting and highly motivated approach.
Project leadership skills, including the ability to focus and simplify while balancing details with goals, priorities, and trade-offs.
Consistent record of defining and maturing processes and key metrics, and executing against them.
Leadership skills, sound decision-making, effective negotiation, and a track record of influencing partners without direct authority.
Outstanding written and verbal communication skills, including the ability to distill information for the right audience and present in person and in multi-location meetings.
Ability to think critically and creatively, identify risks, and drive execution across multiple teams to remediate them.

Nice To Haves

Experience working on regulatory compliance initiatives, particularly in China.
Strong technical proficiency in client/server product development.
Past programming experience.
Experience leading large, complex programs from requirements gathering and team collaboration through software development and release qualification while maintaining a high bar for quality.
Experience managing cross-organizational dependencies across multiple engineering teams.
Experience with supply chain and hardware forecasting.

Responsibilities

Define the overarching program vision and drive key initiatives from planning through delivery across iCloud in China.
Maintain an end-to-end view of programs and data center efforts, including dependencies, risks, priorities, and relationships across work streams.
Lead projects of varying scale and complexity with cross-functional, geographically dispersed engineering teams.
Influence and drive program delivery from design to launch.
Establish clarity and expectations for requested services.
Develop and execute processes, frameworks, metrics, and project plans, defining scope, schedule, deliverables, and resources.
Help teams and leaders make informed trade-offs across technical details, goals, and priorities.
Partner with engineering, operations, security, legal, and business leadership.
Engage stakeholders autonomously, communicate program status and strategy to executives, and represent programs to partner teams.
Define and implement standard processes that improve operational efficiency while upholding privacy, security, and user experience standards.
Identify program risks and drive execution across teams to remediate them.