About The Position

Apple Services Engineering is seeking a senior engineering program manager to drive complex, cross-functional programs for Apple Cloud Compute Infrastructure. The role supports the development and operation of reliable, scalable, efficient, and secure compute platforms for Apple’s global services, while improving availability, operational efficiency, and developer experience. The position partners with engineering teams across Apple Cloud Infrastructure and Apple Services to deliver cloud capabilities such as provisioning, software lifecycle and deployment observability, service offerings, and solution blueprints. The program manager works across technical teams and stakeholder communities, driving programs from roadmap development through deployment and operational sustainability, and helping teams prioritize features, adopt standard practices, and achieve strategic outcomes.

Requirements

  • At least 8 years of experience in software development project management in compute infrastructure domains, including cloud infrastructure project management.
  • Experience delivering projects end to end, from building roadmaps through operational sustainability.
  • Experience delivering large-scale infrastructure programs and deployments to AWS, Azure, or GCP compute platforms.
  • Strong knowledge of cloud technologies, including virtualization, Kubernetes, databases, object storage, caching, and messaging.
  • Knowledge of the software development lifecycle, including requirements analysis, design, development, deployment, testing, and maintenance.
  • Experience prioritizing features and technical roadmaps.
  • Ability to manage multiple simultaneous end-to-end infrastructure and technical projects and stakeholder communities.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Strong written and verbal communication skills, including the ability to represent programs at all organizational levels.
  • Strong facilitation, organizational, project management, and technical skills, including execution, prioritization, and risk assessment.
  • Ability to work proactively with minimal supervision, learn technical concepts quickly, adapt to change, and collaborate with interdisciplinary teams.
  • Ability to interact with large developer communities and internal customer teams, gather input, and share needs and project status with senior leaders.
  • Ability to work with engineering leads and teams to encourage adoption of standard methodologies and processes.
  • Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or related professional experience.

Nice To Haves

  • Agile project experience with demonstrated knowledge.
  • SCRUM background or experience serving as a Scrum Master.

Responsibilities

  • Drive complex, cross-functional programs for Apple Cloud Compute Infrastructure and Apple Global Services.
  • Partner with engineering teams across Apple Cloud Infrastructure and Apple Services to deliver reliable, efficient infrastructure at substantial scale.
  • Manage end-to-end infrastructure and technical projects, from roadmap development through delivery and operational sustainability.
  • Coordinate delivery of cloud capabilities, including provisioning, software lifecycle observability, deployment observability, service offerings, and solution blueprints.
  • Manage multiple simultaneous programs and stakeholder communities across engineering teams and their partners.
  • Facilitate requirements sessions, design meetings, progress reviews, and status meetings.
  • Work with engineering leads and teams to promote standard methodologies and processes, including planning, schedule management, Agile practices, and communications.
  • Drive engineering discussions on feature prioritization and technical roadmaps.
  • Gather input from developer communities and internal customers, communicate evolving needs and project status, and represent programs to senior leaders.
  • Assess execution priorities and risks, and support troubleshooting and problem-solving across programs.
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