Sr. Engineering Manager

Betterment • New York, NY

16h • Hybrid

About The Position

The AI Platform team enables product teams across Betterment to build useful AI-powered features quickly, enjoyably, and responsibly. As Sr Engineering Manager, you will lead a team of senior/staff engineers delivering an expanding set of AI capabilities as well as shared infrastructure, LLM evaluation frameworks, and internal libraries. You will work directly with product and engineering leadership to drive the technical direction of our AI product development strategy. You will collaborate closely with product and compliance partners to ensure Betterment's AI capabilities are developed with the rigor that our customers and regulators expect. By joining us in the early days of our AI product efforts, you will have significant influence over how the organization delivers exciting features into the Betterment product across all lines of business. This role is based out of our NYC office.

Requirements

• A senior engineering leader capable of hands-on work in our codebase. The ideal candidate will act as player-coach, working alongside their senior and staff IC direct reports to build Betterment’s AI systems.
• Proven track record leading engineering teams working on fullstack AI projects involving LLMs.
• Experience leading projects that affect multiple teams’ software systems, tooling, and development workflows.
• Comfort operating at the frontier. The ability to stay current with the rapidly evolving AI ecosystem.
• Clear judgment about when to use AI and when not to, maintaining a grounded, pragmatic perspective on what we should ship to production today.
• Personal technical expertise with AI tooling and ecosystem and experience making sound build vs buy decisions.
• Ability to build trust, alignment, and process across disciplines and teams.
• Principled approach to balancing the need to move quickly today with the need to move quickly tomorrow, with an appreciation of how to meet high standards for customer quality and regulatory requirements.

Responsibilities

• Lead and grow a team of senior/staff engineers building the foundation that enables all Betterment teams to deploy AI features.
• Identify high-leverage opportunities where AI organically enhances existing product value.
• Sequence your team roadmap to deliver product features that expand our organization’s AI technical capabilities.
• Partner with product teams to ship customer-facing AI functionality to production. Develop broad Betterment domain expertise in the process.
• Partner with legal and compliance leaders to scale processes that enable teams to build AI functionality quickly and responsibly within a regulated financial services environment.
• Cultivate an environment of open communication and creative problem-solving where engineers feel empowered to experiment, learn from failure, and propose ideas that align technical investment with product objectives.
• Translate Betterment’s strong culture of accountability into our AI processes – providing evaluation rigor, model observability, and thoughtful human oversight.

Benefits

• medical, dental, and vision insurance
• life and AD&D insurance
• STD and LTD benefits, including infertility support and World Professional Association for Transgender Health approved benefits
• generous parental leave
• Flexible paid time off (and encouragement to use it!)
• Meaningful opportunity for community building through our 7 Employee Resource Groups
• Empowerment to own and lead change and affect the business
• Dedicated professional development opportunities
• Lunch from our in-house chef at our NYC headquarters

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 251-500 employees