Sr. Engineer, SRE (ANZ)

We are seeking an experienced Senior Site Reliability Engineer to join our team and contribute to the automation, performance, and reliability of our cloud-based infrastructure. As part of the compute teams at Zapier, you will be responsible for owning and improving our infrastructure, automation, and tooling. This role offers the opportunity to make a significant impact and take our infrastructure to the next level in a fast-growing and profitable startup environment. The ideal candidate should have a strong background in systems administration, systems engineering, or software development, with expertise in Site Reliability Engineering or DevOps. Additionally, proficiency in cloud-based infrastructure, infrastructure as code tools, and programming languages like Python or Go is required. Effective communication skills and a commitment to Zapier's values are also essential for success in this role.

• Design and deploy AWS infrastructure using infrastructure as code tools (Terraform, Helm, etc) across multiple accounts
• Contribute to Kubernetes clusters (EKS) and serverless functions (Lambda)
• Evaluate and recommend new tools and technologies to the organization
• Partner with teams to solve infrastructure and design problems
• Build services to integrate systems, process high-traffic workloads, and perform migrations
• Apply SRE principles to identify and address contributing factors to unreliability
• Improve application reliability using a software engineering approach to operations
• Develop internal tools and systems to help engineering teams ship better software
• Impact every engineering team in the organization and use a broad set of technologies
• Maintain relationships and communicate effectively with teams
• Build new features and services to support teams and improve site reliability
• Solve problems and learn from failures with the support of the team
• Automate solutions to problems rather than relying on manual effort

• 4 years of experience in SaaS companies in systems administration, systems engineering, or software development
• At least 2 years of experience in Site Reliability Engineering or DevOps
• Experience in designing or maintaining highly available, cloud-based infrastructure in AWS or another cloud offering
• Familiarity with infrastructure as code tools and best practices for reliability and observability
• Proficiency in coding with languages like Python or Go
• Ability to solve complex systems challenges and improve performance
• Strong communication skills, both written and verbal
• Alignment with Zapier's values and ability to thrive in a collaborative setting

• Competitive compensation in the technology sector
• Equitable pay practices based on competency
• Simple and transparent pay structure
• Pay ranges for the role specified
• Compensation package finalized based on experience and competencies
• Total Rewards program
• Non-standard application process promoting inclusion and equity
• Prompt communication regarding application status
• Equal opportunity employer
• Commitment to diversity, inclusion, belonging, and equity
• Consideration of applicants with criminal histories
• Reasonable accommodations for individuals with disabilities
• All-remote company with restrictions on permanent work locations