Sr. Engineer, 3PL SAP Run Operations

Cardinal Health•Dublin, OH

11d•$125,300 - $178,900

About The Position

The Sr. Engineer, 3PL SAP Run Operations role owns end-to-end SAP operations for Cardinal Health’s 3PL business, including incident management, problem resolution, change management, and release governance across 3PL S/4 HANA business functions. The role is expected to maintain 99%+ system availability and performance SLAs across SAP modules and integrated platforms; manage the SAP transport landscape, system refresh cycles, and DEV/QA/PRD environment governance; and lead root cause analysis for critical incidents and permanent corrective actions. The role leads and develops SAP functional analysts and technical developers across multiple modules, and identifies opportunities to optimize operations, reduce manual effort, and improve process efficiency. It also ensures adherence to internal controls, SOX requirements, and audit standards; maintains documentation of configurations, integrations, and operating procedures; and supports audits by supplying evidence and remediating findings. The position also includes broader IT project and business analysis work: understanding business needs, defining project scope and requirements with stakeholders, evaluating business cases, coordinating user acceptance testing and change management, communicating project status, presenting results to business leaders, managing vendor relationships, and mentoring less experienced colleagues. The role works on complex, large-scope projects and may independently lead discussions with senior leaders.

Requirements

8–12 years of experience preferred.
Bachelor’s degree in a related field or equivalent work experience preferred.

Nice To Haves

Bachelor’s degree in a related field.
Equivalent work experience.

Responsibilities

Own end-to-end SAP operations for the 3PL business, including incident management, problem resolution, change management, and release governance across 3PL S/4 HANA business functions.
Ensure 99%+ system availability and performance SLAs across SAP modules and integrated platforms.
Manage the SAP transport landscape, system refresh cycles, and DEV/QA/PRD environment governance.
Lead root cause analysis for critical incidents and implement permanent corrective actions.
Lead and develop a team of SAP functional analysts and technical developers across multiple modules.
Identify and drive opportunities to optimize SAP operations, reduce manual effort, and improve process efficiency.
Ensure SAP operations adhere to internal controls, SOX compliance requirements, and audit standards.
Maintain accurate documentation of system configurations, integrations, and operational procedures.
Support internal and external audits by providing timely evidence and remediating findings.
Analyze new capabilities and changing business needs to inform IT solution delivery; investigate business operations and explain the business effects of results.
Partner with functional experts to define project scope and implementation initiatives, evaluate business-case results, and prevent unnecessary investment.
Lead stakeholder elicitation sessions to develop process flows, requirements, rules, and documentation.
Collaborate with subject matter experts on user acceptance testing and change management, and interpret their results.
Communicate project status and technical concepts clearly and effectively to impacted stakeholders and project partners.
Present project results to business leaders with project stakeholders and the Director, and independently lead senior-leader discussions when appropriate.
Manage vendor relationships as needed and work with external parties to achieve system integration.
Guide less experienced Business Analysis professionals based on prior experience and knowledge of solutions and Cardinal Health IT systems.
Participate in policy and procedure development, recommend new practices or models, and independently determine approaches to new projects while receiving guidance on overall objectives.
Mentor less experienced colleagues.