Sr. Endpoint Mgmt. Engineer
Virginia Information Technologies Agency•Chesterfield, VA
•Onsite
About The Position
The Senior Endpoint Management Engineer provides technical expertise in Microsoft Endpoint Configuration Manager (MECM), virtual desktops, and Intune, including deployment, inventory, patch management, and mobile management. The role assists with creating and configuring Group Policy Objects (GPOs) for workstation management. The position provides centralized reporting and problem resolution to support Information Technology users and manages university IT practices in alignment with industry best practices and the IT Service Management structure.
Requirements
- Bachelor’s degree in computer science or information technologies, or equivalent experience.
- Expertise in IIS and web application development.
- Expertise in system and application log analysis.
- Strong knowledge of Group Policy management.
- Strong verbal and written communication skills.
- Strong planning and organizational skills.
- Solid skills in desktop management and software distribution systems such as SCCM/MECM, Microsoft Intune, and Defender.
- Technical expertise managing and maintaining Active Directory, Windows, Mac OS, and iOS environments.
- Ability to design optimal MECM configurations for global operations.
- Ability to build complete, functional solutions that integrate with the ITSM system.
- Experience with PowerShell scripting, WMI queries, SQL Server, and SQL query language.
- Ability to create custom reports from SQL databases and MECM.
- ITIL Foundations Certification required within one year of employment.
- Minimum of 5 years of proven experience administering and developing within a current industry-standard ITSM suite.
Nice To Haves
- Experience in a higher educational environment preferred.
- Microsoft Endpoint Manager certification is a plus.
Responsibilities
- Provide technical expertise in MECM, virtual desktops, and Intune for deployment, inventory, patch management, and mobile management.
- Assist with creating and configuring GPOs for workstation management.
- Provide centralized reporting and problem resolution for Information Technology users.
- Manage university IT practices in alignment with industry best practices and IT Service Management.
Benefits
- Optional Retirement Plan (ORP) with immediate vesting, portability, and investment choice.
- Virginia Retirement System defined-benefit pension with lifetime monthly income.
- 457 Deferred Compensation Plan (DCP).
- 403(b) plan through TIAA.
- Comprehensive medical and dental plans.
- Employee Assistance Program.
- Paid annual and sick leave.
- Paid state and federal holidays.
- Employer-paid life insurance.
- Flexible Spending Accounts.
- Public Service Loan Forgiveness eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
