Sr. Director, Software Engineering - Digital Product Engineering

Scout Motors • San Ramon, CA

19h • $245,000 - $297,500 • Hybrid

About The Position

As the Senior Director, Digital Product Engineering, you will lead Scout Motors' Digital Product Engineering organization responsible for delivering and operating the software platforms that power the complete customer lifecycle, from vehicle discovery and purchase through ownership and service. This role is accountable for engineering strategy, organizational effectiveness, technology execution, platform scalability, reliability, security, and operational excellence across customer-facing and business-enabling digital products. You will lead a multidisciplinary engineering organization through a team of Directors and senior engineering leaders while partnering closely with Product, Customer Experience, Commercial, Marketing, Operations, Vehicle Engineering, Manufacturing, IT, and executive leadership. As a senior leader, you will define long-term technology strategy, scale engineering talent and operating models, drive technical excellence, and ensure Digital Products can support Scout's growth objectives and direct-to-consumer business model. This leader will also define the organization's approach to AI-enabled software engineering and AI-native digital products, ensuring both the development organization and the products it builds leverage advances in generative AI, autonomous agents, and intelligent workflows to improve customer experiences, business operations, and engineering productivity.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• 15+ years of software engineering experience with progressively increasing leadership responsibility.
• 8+ years of engineering leadership experience managing managers and senior leaders.
• Demonstrated success leading large engineering organizations through multiple levels of management.
• Experience leading Directors and organizations consisting of multiple engineering teams and functions.
• Proven track record delivering large-scale customer-facing digital products and platforms.
• Strong understanding of cloud-native architectures, APIs, microservices, mobile applications, web platforms, integrations, and modern software development practices.
• Experience establishing engineering strategy and operating models for high-growth organizations.
• Exceptional communication, executive presence, organizational, and leadership skills.

Nice To Haves

• Experience building and scaling e-commerce solutions, digital commerce platforms, and customer-facing transactional experiences.
• Experience supporting customer experience, ownership, service, and digital engagement platforms.
• Experience supporting mobile applications, customer identity platforms, CRM ecosystems, and enterprise integrations.
• Experience leading geographically distributed engineering organizations.
• Experience driving organizational transformation and technology modernization initiatives.
• Experience establishing AI-assisted software development practices or integrating generative AI, intelligent agents, and AI models into digital products and platforms.
• MBA or advanced technical degree preferred.

Responsibilities

• Lead and scale multiple software engineering organizations through a team of Directors, managers, and senior technical leaders.
• Establish organizational strategy, operating models, staffing plans, budget priorities, and delivery governance.
• Build a high-performing engineering culture focused on accountability, ownership, quality, innovation, and continuous improvement.
• Develop engineering leaders and strengthen succession planning across the organization.
• Foster strong cross-functional partnerships across Product, Design, Data, IT, Commercial, Customer Experience, and Operations teams.
• Define and execute the long-term engineering vision supporting Scout's digital ecosystem.
• Establish technology standards, architecture principles, software development practices, and operational excellence frameworks.
• Drive platform modernization, cloud adoption, scalability, resilience, performance, and security initiatives.
• Ensure engineering investments align with company priorities, customer outcomes, and business objectives.
• Guide major build-versus-buy decisions, vendor strategy, technical roadmaps, and platform evolution.
• Define the organization's strategy for AI-assisted and agentic software development, establishing standards, governance, tooling, and operating models that accelerate engineering productivity while maintaining high standards for quality, security, reliability, and compliance.
• Develop KPIs and measurement frameworks to continuously assess the effectiveness, quality, and business value of AI-powered engineering capabilities, coding agents, and autonomous software development workflows.
• Drive the architecture and adoption of AI-native capabilities across Scout's digital customer-facing products and internal commercial operations platforms.
• Establish standards, patterns, and shared services that enable AI models, agents, and intelligent workflows to securely interact with digital products, platform services, business systems, and proprietary data through modern integration approaches such as Model Context Protocol (MCP), Retrieval-Augmented Generation (RAG), agent orchestration frameworks, APIs, and emerging AI interoperability standards.
• Ensure the Digital Product portfolio is designed to be AI-enabled, agent-ready, and capable of supporting next-generation customer and employee experiences.
• Partner closely with Product leadership to align engineering investments with product strategy and customer outcomes.
• Collaborate with executive leadership to support strategic initiatives across sales, ownership, aftersales, customer experience, and commercial operations.
• Influence company-wide decisions regarding digital platforms, customer-facing technologies, integrations, and engineering investments.
• Serve as a trusted technology advisor to senior leaders across the organization.
• Own execution across a broad portfolio of digital products and platforms.
• Establish metrics, KPIs, operating reviews, and reporting mechanisms to ensure predictable planning and delivery.
• Drive software quality, platform reliability, security compliance, operational readiness, and incident management practices.
• Create scalable engineering processes that support rapid company growth while maintaining exceptional customer experiences and operational effectiveness.
• Recruit, retain, and develop exceptional engineering talent and leadership.
• Build inclusive teams that foster collaboration, innovation, learning, and career growth.
• Promote engineering craftsmanship, accountability, operational excellence, and continuous improvement.
• Drive employee engagement and organizational health across a distributed organization.

Benefits

• Competitive insurance including: Medical, dental, vision and income protection plans
• 401(k) program with: An employer match and immediate vesting
• Generous Paid Time Off including: 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with: Eligibility for 1 assigned vehicle
• A mobility stipend
• Pay Transparency
• Eligible to receive a base salary and to participate in an annual performance bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director