Digital / Sr Digital Product Manager

Federal Express Corporation•Collierville, TN

2d•$9,208 - $20,872•Remote

About The Position

As a Senior Digital Product Manager, you lead cross-functional teams to deliver high-impact, customer-centric solutions that align with company strategy. You own complex product domains or capabilities, deeply understand customer pain points, and translate strategy into a clear roadmap with measurable outcomes. You operate with autonomy and are trusted to drive results across teams.

Requirements

Bachelor’s degree in Business, Economics, Computer Science, Engineering, or related field.
4 years of experience in product management, business analysis, or a related field.
Demonstrated ability to manage stakeholder relationships, facilitate communication, and drive execution.
Strong analytical skills with experience in data interpretation, market research, and business case analysis.
Excellent verbal and written communication skills with experience preparing executive-level presentations.

Nice To Haves

Experience owning product strategy, roadmap development, and lifecycle management for high-scale API products, platforms, or enterprise integrations.
Demonstrated ability to translate customer, business, and developer requirements into scalable platform capabilities and prioritized product roadmaps.
Demonstrated success in managing end-to-end API product offerings, including API contracts, schemas, developer experience, documentation, versioning, backward compatibility, and lifecycle governance.
Proven track record of working as an AI-native Product Manager and identifying opportunities to incorporate AI, GenAI, and agentic capabilities into digital products and platforms.
Skilled in defining and delivering agent-ready capabilities that enable AI agents to securely discover, access, and interact with enterprise data and services.
Strong partnership skills with Engineering and Architecture teams, with the ability to influence API design, scalability, security, authentication, authorization, performance, resiliency, and technical trade-off decisions.
Expertise in establishing and monitoring product success metrics, including adoption, transaction volume, availability, latency, error rates, data quality, reliability, and operational performance.
Demonstrated use of customer insights, analytics, experimentation, and quantitative data to identify opportunities, address product gaps, and prioritize investments.
Experience managing high-scale, mission-critical APIs, API platforms, developer platforms, or related technical products.
Proven ability to work deeply with cross-functional technical teams and make informed product decisions involving complex architectural and engineering considerations.
Experience with AI/GenAI products, agentic AI, Model Context Protocol (MCP), or developing APIs, tools, and platforms designed for AI agents is strongly preferred.

Responsibilities

Own the vision, strategy, and roadmap for a critical product area or customer journey
Lead discovery work—customer interviews, competitive research, and data analysis—to identify opportunities
Collaborate closely with engineering, design, marketing, and operations to build and launch solutions
Define and track KPIs to evaluate feature success and inform iteration
Drive prioritization across competing demands and communicate rationale clearly to stakeholders
Influence cross-functional leaders and executives to gain buy-in on product direction
Mentor junior PMs and support organizational learning and best practices