Sr Director, Software Engineering

Lincoln Financial•Greensboro, NC

1d•$152,250 - $243,600•Hybrid

About The Position

This position serves as the primary technology leader for Life Digital Delivery, providing strategic direction for application architecture, software engineering practices, cloud modernization, operational excellence, and talent development. As the lead technical authority for the platform, this role is responsible for establishing engineering standards, advancing cloud and AI adoption, ensuring application stability and performance, and delivering high-quality business capabilities that support Lincoln's strategic objectives. The Sr Director partners closely with business and technology leaders to define and execute long-term technology strategies while fostering innovation, engineering excellence, and continuous improvement across application development teams.

Requirements

Bachelor's degree or equivalent experience in Applied Computer Science, Computer Information Systems, Software Engineering, or a related Information Technology discipline.
7+ Years experience in Information Technology that directly aligns with the specific responsibilities for this position, including 3+ years of managerial, supervisory, and/or demonstrated leadership experience.
5+ years of hands-on experience with AWS technologies including ECS, Fargate, Lambda, Glue, Step Functions, Aurora PostgreSQL, and Bedrock.
5+ years of full-stack development experience utilizing Java/Spring Boot, Node.js, Python, and TypeScript within microservices and event-driven architectures.
5+ years designing, implementing, and governing CI/CD pipelines using GitLab and DevOps automation practices.
Experience supporting Agile delivery models.
Proven success leading and developing multiple application development teams, including software engineers, technical leads, and architects.
Demonstrated ability to simultaneously manage multiple large-scale technology initiatives while delivering high-quality business results.
Deep technical expertise across application architecture, software engineering, cloud modernization, operational excellence, and AI-enabled solutions.
Significant AWS cloud expertise demonstrated through certifications and/or substantial experience designing, implementing, securing, and optimizing cloud-native solutions.

Nice To Haves

5+ years of experience within the life insurance and annuity industry, including exposure to policy lifecycle management platforms.
1+ years of experience integrating AI and generative AI technologies, including Amazon Bedrock, Anthropic Claude, Microsoft Copilot, or similar enterprise AI platforms.
AWS Certified Solutions Architect, AWS Professional, or other relevant cloud certifications.

Responsibilities

Direct and drive the on-time, high-quality delivery of priority business features and functionality while establishing and enforcing engineering, quality, security, testing, and code review standards.
Serve as the lead technical authority for Life Digital Delivery, defining application architecture, technical strategy, and solution designs that support scalability, resiliency, cloud modernization, and AI-enabled capabilities.
Own, develop, and continuously evolve technical standards, architecture principles, development frameworks, coding practices, documentation standards, and reusable engineering assets.
Contribute to architecture reviews, design reviews, technical risk assessments, problem-solving activities, and quality control efforts to ensure alignment with enterprise standards and strategic objectives.
Serve as the primary subject matter expert for all Life Digital applications, maintaining system knowledge, architecture documentation, operational procedures, and technical repositories.
Partner with business leaders, stakeholders, enterprise architects, and engineering teams to ensure solutions are designed, developed, and implemented with both business and technology objectives in mind.
Review resource allocation across development teams and recommend adjustments to optimize delivery effectiveness, technical capabilities, innovation capacity, and operational efficiency.
Assess technical capabilities across engineering teams and develop strategies to strengthen architecture, cloud, AI, and modern software engineering skills.
Lead and develop engineers, technical leads, and architects through regular coaching, performance discussions, career development planning, and innovation-focused mentoring.
Foster a culture of collaboration, accountability, inclusion, knowledge sharing, innovation, and engineering excellence.
Maintain expertise in emerging technologies, cloud platforms, AI solutions, software engineering practices, and industry trends while incorporating relevant innovations into technology strategies.
Champion innovation through the adoption of AI, automation, cloud-native services, and modern engineering practices that improve business outcomes and developer productivity.
Provide technical leadership and subject matter expertise for highly complex application development, integration, architecture, cloud, and production support initiatives.
Oversee operational excellence practices, including monitoring, observability, alerting, incident management, reliability engineering, performance optimization, and proactive issue resolution.
Drive the continuous enhancement of monitoring dashboards, health metrics, and automated alerting capabilities to improve visibility into application performance and operational risk.
Lead cloud cost optimization initiatives across AWS environments through utilization monitoring, resource optimization, waste reduction, and cloud-native efficiency improvements.
Direct and support organizational initiatives, technology transformation efforts, and enterprise change management activities that advance Lincoln's strategic goals.