Sr. Director of Security Operations
About The Position
The Sr. Director of Security Operations oversees a worldwide security operations team protecting critical data center infrastructure for a complex, multi-hundred-million-dollar client account. The role also leads operational control of the Physical Security Operations Center (PSOC), integrating strategic threat response with operational security oversight. It provides executive-level direction, aligns Securitas and client objectives, and drives program performance, service delivery, and global consistency across regions. The position leads regional directors and the full spectrum of global physical security operations, ensuring audit compliance, operational standardization, and quality control. It leads global threat and incident response initiatives, develops preventative security strategies, and ensures effective PSOC operations. The role delivers executive-level briefings, builds key client relationships, collaborates across functions and time zones, drives continuous improvement, coordinates with the Program Management Office (PMO), leads cross-functional teams, and provides strategic insights to internal and client leadership. The position is remote in the United States and involves approximately 30% travel. Nights and weekends may be required to support high-priority events and off-hours incidents. The role requires flexibility in scheduling, reliable communication and transportation, legal authorization to work in the country where the position is located, and proficient English speaking, reading, and writing. It requires the physical and mental ability to perform essential job functions, including maintaining composure under pressure, working independently, managing multiple tasks, regular computer and keyboard use, lifting items up to 10 pounds frequently and up to 25 pounds occasionally, and visual acuity for near and far distances with the ability to adjust focus. The role may involve handling sensitive or confidential information.
Requirements
- Bachelor’s degree in business, security, or a related field.
- 10–15 years of progressive leadership experience in physical security or account management.
- 3–5 years of experience at the senior director level.
- Global operational experience.
- Excellent communication skills across all organizational levels.
- Strong leadership and crisis management capabilities.
- A process-driven mindset.
- Valid passport and willingness to travel approximately 30% of the time.
- Reliable means of communication and transportation to and from work.
- Legal right to work in the country where the position is located.
- Proficient English speaking, reading, and writing skills.
- Ability to perform the essential job functions, including maintaining composure under pressure, working independently, managing multiple tasks, using a computer and keyboard, meeting stated lifting and visual requirements, and handling sensitive or confidential information as needed.
Nice To Haves
- Background in data centers.
- Background in threat response.
- Background in PSOC leadership.
Responsibilities
- Oversee a worldwide security operations team protecting critical data center infrastructure for a complex client account.
- Lead operational control of the Physical Security Operations Center (PSOC).
- Provide executive-level direction and align Securitas and client objectives.
- Drive program performance, service delivery, and global consistency across all regions.
- Lead regional directors and manage global physical security operations.
- Ensure audit compliance, operational standardization, and quality control.
- Lead global threat and incident response initiatives and develop preventative security strategies.
- Ensure effective PSOC operations.
- Deliver executive-level briefings and nurture key client relationships.
- Collaborate across functions and time zones and drive continuous improvement in security operations.
- Coordinate closely with the Program Management Office (PMO) and lead cross-functional teams.
- Provide strategic insights to internal and client leadership.
Benefits
- 100% coverage of medical benefits.
- Dental and vision insurance.
- 401(k) with a 50-cent match for every dollar contributed, up to 6%.
- Company-paid life and AD&D insurance.
- Voluntary short-term and long-term disability.
- Employee assistance program.
- Four floating holidays.
- Ten paid holidays.
- Three weeks of vacation each year.
- Paid family leave of up to 12 weeks a year in accordance with state law.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
