Sr. Director of Operations

Flex•Dallas, TX

1d•Onsite

About The Position

Crown Technical Systems, a Flex Company, designs and delivers customized power distribution and protection systems, including relay and control panels, medium-voltage switchgear, and power/control buildings. This role is based in Dallas, Texas. Flex plans to spin off its Cloud and Power Infrastructure segment into a publicly traded company called Axiom, with the spin planned for Q1 2027. If the spin occurs, the role will support Axiom, which focuses on critical digital infrastructure and power and thermal management solutions for AI data centers and other mission-critical applications. Reporting to the General Manager, the Sr. Director, Operations / Utilities Business manages day-to-day operations and core operational functions to achieve and maintain operational excellence. The role is responsible for meeting customer production and delivery requirements while controlling costs; establishing and executing operational goals and programs; managing business-unit performance and financial objectives; and directing functions across purchasing, production control, planning, engineering, manufacturing, maintenance, testing, and logistics. The position also collaborates with executives, customers, and other businesses on reviews and strategic plans, and develops workforce strategies to recruit and retain qualified employees.

Requirements

Bachelor’s degree in a related field.
10–15 years of industry experience.
At least 3–5 years in a Director of Production and Operations role.
Experience overseeing operations across all three shifts.
Strong P&L management background and demonstrated financial acumen.
Extensive experience with assembly processes and automation systems.
Expertise managing high- and low-volume production and high- and low-mix product environments.
Ability to influence senior leadership, executives, and key clients.
Hands-on experience with New Product Introduction (NPI).
Strong sales development capabilities and excellent operational and financial management skills.
Client-focused communication and collaboration skills to meet technical and operational needs.
Extensive experience in expansion and ramping up.

Nice To Haves

MBA.

Responsibilities

Ensure production and delivery meet customer requirements for completeness, timeliness, specifications, and cost.
Define operational financial goals.
Establish and communicate Business Unit goals and assignments.
Define and execute operational programs aligned with strategic plans and annual operating goals.
Meet with executive business leaders at least monthly to review and evaluate KOIs.
Attend quarterly business reviews with key customers.
Partner with other businesses to establish strategic plans and goals.
Direct and control purchasing, production control, planning, manufacturing engineering, test engineering, maintenance, manufacturing, and logistics activities.
Implement HR strategies and actions to recruit and retain a qualified and motivated workforce.
Guide new customer programs from concept through successful execution and delivery.
Support operational expansion and ramp-up.