Sr. Director, Clinical Analytics

Concentra•Addison, TX

21h

About The Position

The Senior Director, Clinical Analytics is the enterprise leader responsible for defining, advancing, and executing Concentra’s clinical analytics strategy. The role partners with executive leadership to turn data into actionable insights that improve patient outcomes, clinical performance and quality, customer value, and business growth. It provides strategic and operational leadership for clinical analytics, outcomes measurement, performance benchmarking, modeling, and advanced analytics initiatives. The Senior Director develops the organization’s long-term analytics roadmap and fosters innovation, continuous improvement, and evidence-based decision-making. The role develops organizational capability by coaching, mentoring, and succession planning for analytics managers, senior analysts, and emerging leaders. It also champions the adoption and responsible use of available AI tools to increase the maturity and impact of the Clinical Analytics function. As a strategic advisor to senior executives and cross-functional leaders, the Senior Director ensures analytics capabilities evolve to meet future organizational needs and support Concentra’s position in occupational health and healthcare analytics. The role leads Clinical Analytics managers, analysts, data scientists, and other analytical resources, and is responsible for hiring, performance management, professional development, departmental priorities, and talent strategies.

Requirements

Bachelor’s degree in Healthcare Administration, Health Informatics, Statistics, Data Science, Business Analytics, Public Health, Economics, Computer Science, Mathematics, or a related field; degree must be from an accredited college or university.
At least 10 years of progressive experience in healthcare analytics, business analytics, outcomes analytics, statistics, or related analytical disciplines.
At least 8 years of leadership experience managing analytics professionals and leaders.
Demonstrated success influencing strategic decisions through analytics and executive-level insight generation.
Experience leading enterprise-scale analytics initiatives and cross-functional programs.
Experience developing and mentoring managers and future organizational leaders.
Extensive experience presenting complex analyses to executive leadership and senior stakeholders.
Ability to make decisions and solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and ability to interact tactfully and professionally.
Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
Strategic and enterprise-level thinking, advanced understanding of healthcare analytics and performance measurement, and strong business acumen.
Executive presence and ability to influence decisions across organizational levels.
Exceptional leadership, coaching, talent-development, change-management, and organizational-transformation skills.
Proven ability to build and scale high-performing analytics organizations.
Excellent written, verbal, and presentation communication skills, including the ability to translate technical concepts into business-focused recommendations.
Strong stakeholder management and relationship-building skills.
Knowledge of database governance and database environments.
Experience with modern business intelligence, data visualization, data science, and analytics platforms.

Nice To Haves

Advanced degree (Master’s or Doctor of Philosophy) in Healthcare Administration, Health Informatics, Statistics, Data Science, Business Analytics, Public Health, Economics, Computer Science, or Mathematics.
Experience within occupational health, payer, or provider environments.

Responsibilities

Develop and execute the enterprise Clinical Analytics strategy and multi-year roadmap aligned with organizational priorities and business objectives.
Anticipate industry trends, healthcare market dynamics, regulatory changes, and technological advancements that may affect organizational strategy and performance.
Translate complex analytical findings into actionable business insights for executive and clinical stakeholders.
Establish Clinical Analytics as a strategic business partner across the organization.
Direct the design, development, and deployment of clinical practice performance analytics.
Oversee key performance indicators, scorecards, benchmarking methodologies, and outcomes reporting programs.
Lead advanced analytical initiatives that identify performance improvement opportunities and measurable business value.
Ensure analytical methodologies, reporting frameworks, and performance measures are valid, reliable, and actionable.
Advance capabilities from descriptive reporting to predictive and prescriptive analytics.
Lead, mentor, coach, and develop Analytics Managers, Senior Analysts, and other analytics professionals.
Build a high-performing analytics organization through talent management, succession planning, and leadership development.
Establish career development frameworks that strengthen analytical, technical, consulting, communication, and leadership competencies.
Foster accountability, innovation, collaboration, curiosity, and continuous learning.
Conduct strategic workforce planning so organizational capabilities evolve alongside business needs.
Partner with Clinical Operations, Medical Leadership, Information Technology, Sales, and other relevant teams to deliver analytical solutions.
Align business priorities with analytical investments and lead cross-functional enterprise initiatives.
Communicate with executive leadership, customers, clinicians, operational leaders, and external partners.
Establish analytics standards, governance processes, best practices, and quality controls.
Ensure integrity, consistency, and reliability of enterprise clinical performance reporting.
Promote data stewardship and data-driven decision-making throughout the organization.
Monitor departmental effectiveness and improve analytics processes, tools, and methodologies.
Ensure compliance with company policies, privacy regulations, and healthcare data requirements.
Serve as an internal and external thought leader in clinical analytics and outcomes measurement.
Monitor industry benchmarks and best practices to identify competitive opportunities.
Provide leadership and direction for Clinical Analytics managers, analysts, data scientists, and other analytical resources.
Manage hiring, coaching, performance management, succession planning, and professional development for team members.
Lead multiple management layers and build sustainable organizational capability through leadership development.
Establish departmental goals, priorities, performance expectations, and talent strategies, and develop future leaders.