Sr. Director, Clinical Analytics

Concentra•Addison, TX

About The Position

The Senior Director, Clinical Analytics is Concentra’s enterprise leader for defining, advancing, and executing the organization’s clinical analytics strategy. The role partners with executive leadership to turn data into actionable insights that improve patient outcomes, clinical performance and quality, customer value, and business growth. It provides strategic and operational leadership for clinical analytics, outcomes measurement, performance benchmarking, modeling, and advanced analytics, while developing a long-term analytics roadmap and fostering innovation, continuous improvement, and evidence-based decision-making. The Senior Director builds organizational capability by coaching, mentoring, and succession planning for analytics managers, senior analysts, and emerging leaders. The role champions responsible adoption of available AI tools and serves as a strategic advisor to executives and cross-functional leaders, ensuring analytics capabilities meet future organizational needs and support Concentra’s position in occupational health and healthcare analytics. The position leads Clinical Analytics managers, analysts, data scientists, and other analytical resources; establishes departmental goals and standards; and ensures reliable, consistent enterprise clinical performance reporting. It also promotes data stewardship, compliance with company policies and privacy and healthcare data requirements, and effective collaboration across clinical operations, medical leadership, information technology, sales, and other teams.

Requirements

Bachelor’s degree in Healthcare Administration, Health Informatics, Statistics, Data Science, Business Analytics, Public Health, Economics, Computer Science, Mathematics, or a related field; the degree must be from an accredited college or university.
At least 10 years of progressive experience in healthcare analytics, business analytics, outcomes analytics, statistics, or related analytical disciplines.
At least 8 years of leadership experience managing analytics professionals and leaders.
Demonstrated success influencing strategic decisions through analytics and executive-level insight generation.
Experience leading enterprise-scale analytics initiatives and cross-functional programs.
Experience developing and mentoring managers and future organizational leaders.
Extensive experience presenting complex analyses to executive leadership and senior stakeholders.
Ability to make decisions and solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and the ability to interact with tact and professionalism.
Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
Strategic and enterprise-level thinking.
Advanced understanding of healthcare analytics and performance measurement.
Strong business acumen and ability to connect analytics to organizational outcomes.
Executive presence and ability to influence decisions across organizational levels.
Exceptional leadership, coaching, and talent-development capabilities.
Proven ability to build and scale high-performing analytics organizations.
Strong change-management and organizational-transformation skills.
Excellent written, verbal, and presentation communication skills.
Ability to translate technical concepts into business-focused recommendations.
Strong stakeholder-management and relationship-building skills.
Knowledge of database governance and environments.
Experience with modern business intelligence, data visualization, data science, and analytics platforms.
Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.

Nice To Haves

Advanced degree (Master’s or Doctor of Philosophy) in Healthcare Administration, Health Informatics, Statistics, Data Science, Business Analytics, Public Health, Economics, Computer Science, or Mathematics.
Experience in occupational health, payer, or provider environments.

Responsibilities

Develop and execute the enterprise Clinical Analytics strategy and multi-year roadmap aligned with organizational priorities and business objectives.
Anticipate industry trends, healthcare market dynamics, regulatory changes, and technological advancements that could affect organizational strategy and performance.
Translate complex analytical findings into actionable insights for executive and clinical stakeholders.
Establish Clinical Analytics as a strategic business partner throughout the organization.
Direct the design, development, and deployment of clinical practice performance analytics.
Oversee key performance indicators, scorecards, benchmarking methodologies, and outcomes reporting programs.
Lead advanced analytics initiatives that identify performance improvement opportunities and measurable business value.
Ensure analytical methodologies, reporting frameworks, and performance measures are valid, reliable, and actionable.
Advance analytics from descriptive reporting toward predictive and prescriptive capabilities.
Lead, mentor, coach, and develop analytics managers, senior analysts, and other analytics professionals.
Build a high-performing analytics organization through talent management, succession planning, leadership development, and career development frameworks.
Foster accountability, innovation, collaboration, curiosity, and continuous learning.
Plan workforce capabilities to evolve alongside business needs.
Partner with Clinical Operations, Medical Leadership, Information Technology, Sales, and other teams to deliver analytical solutions and align business priorities with analytical investments.
Lead enterprise initiatives that require collaboration across departments and stakeholder groups.
Communicate with executive leadership, customers, clinicians, operational leaders, and external partners.
Establish analytics standards, governance processes, best practices, and quality controls.
Ensure integrity, consistency, and reliability of enterprise clinical performance reporting.
Promote data stewardship and data-driven decision-making.
Monitor departmental effectiveness and continuously improve analytics processes, tools, and methodologies.
Ensure compliance with company policies, privacy regulations, and healthcare data requirements.
Serve as an internal and external thought leader in clinical analytics and outcomes measurement, monitoring benchmarks and best practices for competitive opportunities.
Provide leadership and direction for Clinical Analytics managers, analysts, data scientists, and other analytical resources.
Hire, coach, manage performance, plan succession, and support the professional development of team members.
Lead multiple management layers and develop future leaders within the Clinical Analytics organization.
Set departmental goals, priorities, performance expectations, and talent strategies.