Sr./Deposit Operations Specialist

Cathay Bank • Rosemead, CA

5d • Onsite

About The Position

Performs work in a centralized operations environment, under some supervision and within established policies and department procedures. Provides back-office support associated with check signature verifications, returned deposited items, check adjustments, change of address requests, bank by mail deposits, non-posted items, collections, returned mail, remote deposit capture, mobile deposit processing, ATM deposit processing.

Requirements

• High school graduate.
• Previous experience working in a banking and/or financial services environment or any other setting where balancing and reconciliation activity is key.
• Good math skills.
• Ability to recognize irregular or suspicious transactions when filling pay checks, knowledge of check returns and adjustments.
• Ability to work under pressure and demonstrate customer service skills.
• PC literate and 10 key by touch.
• Ability to work variable hours or overtime, which may be adjusted as required depending on business needs.

Nice To Haves

• Some college preferred, but not mandatory.
• At least 1 year of back-office deposit operations experience.

Responsibilities

• Reviews inclearing, large dollar, and two signature required items (checks/ debits) to ensure proper signature, date, endorsements, etc.
• Prepares possible returns list for those items that do not meet the standard pay file guidelines.
• Maintains customers’ change of address.
• Processes Returned Deposited Items.
• Processes Mobile and ATM Deposits, Bank by Mail, Pouch Activity for the Hong Kong Branch or Representative Office.
• Processes and/or communicates to FIS branch/department decisions for Nonpost Exception Items, Stop Payment Suspect items, and NSF/Overdraft processing.
• Validates Incoming EARNS notifications against accounts.
• Processes Check Adjustments.
• Processes Incoming and Outgoing Foreign and Canadian Collections.
• Processes and distributes Returned and Hold Mail.
• Reviews Business Mobile Deposits and Remote Deposit Capture.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Long-term disability insurance
• Flexible spending accounts (FSAs)
• Health saving account (HSA) with company contributions
• Voluntary coverages
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED