Sr. Deposit Operations Specialist

Axos Bank • San Diego, CA

1d • $18 - $27

About The Position

Within Deposit Operations, responsible for a variety of regular and recurring deposit operational and electronic banking functions to support the overall bank deposit operations

Requirements

• 4+ years’ banking experience in a retail or operational environment
• Knowledge in banking products and services
• Strong verbal and written communication skills
• Attention to detail and ability to multitask

Responsibilities

• Reviews, investigates and actions potential fraud cases and alerts to mitigate loss.
• Monitors and arrange for recovery of losses incurred by fraudulent activities.
• Take-action on questionable accounts by restricting, closing, or rejecting the opening of new accounts
• Assists account holders who are victims of fraudulent activity
• Maintain a working knowledge of fraud prevention guidelines and techniques
• Communicate via phone, email and/ or letters with other bank employees, account holders, and Financial institutions
• Escalates questionable activity via submission of Questionable Activity Report
• Verifies adherence to Bank policies, operating procedures and processes

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees