Deposit Operations Specialist

Bank of Tennessee•Johnson City, TN

7d•Onsite

About The Position

As the Deposit Operations Specialist, you will assist in carrying out the daily duties of the Deposit Operations Department. Perform daily functions in Deposit Operations, Automatic Overdraft Protection (AOP) and the Relationship Manager System (RMS). As a representative of the Bank, you are required to present a positive and professional image at all times.

Requirements

High school diploma or equivalent required
Possess acute attention to detail
Ability to deliver a high level of service orientation to our customers
Ability to communicate in a professional and friendly manner with all staff and customers
Possess strong written and verbal skills
Ability to be self-motivated and strong organizational skills
Ability to be service-oriented and a team player
Possess the ability to multi-task in a fast-paced environment with an emphasis on quality and established deadlines
Ability to work independently and with a team
Ability to maintain a high degree of accuracy and confidentiality

Nice To Haves

One year of banking experience preferred

Responsibilities

Operate in and process all duties for the various areas of the Deposit Operations Department
Accurately research and resolve unposted transactions daily within the predetermined deadlines
Accurately process and balance return Items
Accurately process incoming check chargeback returns
Reconcilement of internal bank accounts related to Deposit Operations functions
Account Document Review
Deposit/Customer Account Maintenance
Overdraft protection product management
Account verifications
Return Mail Processing
Dormant/Inactive Account Monitoring
HSA/IRA account management
ATM/ITM cash management
ATM/ITM balancing
Armored service commercial cash vault management
ACH Warehouse Exception processing
Treasury/Deceased customer reclamations/notifications
Reg CC monitoring/holds for ATM and mobile deposits
IRS tax corrections
Assist in the training of new team members
Provide support to front line staff and other bank departments through email groups and phone calls
Maintain an advanced knowledge of all Deposit Operations policies and procedures
Maintain compliance with regulations and bank policies and procedures, including the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC) requirements
Consistently support, uphold and model the organization’s core values and standards
Complete other duties as assigned as determined by management to be reasonable and beneficial