Sr Deposit Operations Specialist

Banc of California•Brea, CA

20h•Onsite

About The Position

As a Sr. Deposit Operations Specialist, you will be a team-oriented, ambitious, and dedicated individual responsible for performing a variety of deadline-based tasks in an office environment. Performs a variety of operational support functions, such as reviewing reports, preparing correspondence and participating in special projects designated to the department. You will help to ensure internal controls, policies, procedures and mechanisms comply with standard industry practices, regulatory guidelines, and management’s recommendations and/or directions. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

Requirements

4 + years of related work experience and/or training. Work related experience should consist of a Central Operations, or Deposit operations, and/or branch operations background. Educational experience, through in-house training sessions.
Ability to Maintain Strict Confidentiality.
Ability to Work Independently.
Advanced Level Computer Knowledge, including Microsoft Office.
Critical Thinking Skills.
Exceptional Accuracy and Precision Skills.
Exceptional Organizational and Time Management Skills.
Ability to understand, remember, and communicate routine, factual information.
Ability to multi-task and prioritize workload.
Ability to understand and follow basic instructions and guidelines.
Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Right to Financial Privacy Act (RFPA, state and federal).
High School diploma or equivalent required

Responsibilities

Processes and performs the following functions: Research and document retrieval, Stop Payment, HOA Deposit Processing, Reg E and Zelle claim research, Reg CC Review, Closed Account Review, Account Closures, Negative Balance monitoring, General Ledger Reconciliation, Operating Losses review and monitoring, Interest Calculations and Adjustments, and other duties as assigned.
Adjustments, suspense reconciliation, dormant account processing, teller corrections, deposit verification, reclamations, returned deposited items, control account reconciliation, cash vault balancing and support, decedent processing, and other duties as assigned.
B Notices, W8 recertification, delinquent safe deposit box monitoring, Retirement support, DACA management/processing, Escrow Retention Account monitoring/processing, and other duties as assigned.
Assists and supports Branch Banking, Business Banking & Private Banking, Call Center and Loan Servicing teams with customer service issues and back-office procedures related to shared branch deposits, product documentation and maintenance, correcting and maintaining multiple databases to ensure consistency of customer information.
Maintain Superior Professionalism and a Positive Rapport with Team Members, Bank Personnel, Government Agencies, Internal/External Attorneys, and other Professionals.
Follows established bank policies and procedures, meets and adheres to audit standards. Supports the company’s goals and values accordingly. Supports general internal & external client services such as responding to inquiries and emails.
Follow all established policies and procedures.
Perform other duties and projects as assigned.

Benefits

401k plan which includes a company match and immediate vesting.
Comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
Adoption assistance
Surrogacy assistance
Fertility assistance
Paid parental leave
Family support solutions including care options for your family.
Paid vacation days
Paid holidays
Volunteer time off
Tuition reimbursement
Annual mentorship program
Leadership development resources
Access to LinkedIn Learning