Sr. Dental Network Recruiter

Zelis • Morristown, MA

9d • $59,000 - $75,050 • Hybrid

About The Position

At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview This role is responsible for expanding participation within an assigned network of dental providers by building strong relationships and driving provider engagement. The individual will conduct high-volume outbound outreach to dental practices, educating providers on the value of joining the network and influencing participation decisions through effective communication and relationship-building skills. Success in this role requires a confident, energetic, and highly motivated professional who is resilient in the face of rejection, persistent in pursuing opportunities, and driven to achieve results. Works closely with Network Delivery leadership and cross-functional teams to support network growth initiatives, strengthen provider partnerships, and ensure accurate network information and exceptional service delivery.

Requirements

• Bachelors degree plus 2-3 years of experience working with insurance carriers; prior experience as a medical or dental recruiter ideal.
• Proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents.
• Strong communication and organizational skills, with demonstrated enthusiasm for outbound cold-calling and/or consultative sales work.
• Ability to manage multiple tasks with attention to detail.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Experience with CRM tools such as Salesforce preferred.

Responsibilities

• Assist in scheduling and preparing for monthly or quarterly check-ins with Network Partners.
• Document meeting notes and track open issues.
• Provide regular updates on assigned networks to internal stakeholders.
• Support the maintenance of Implementation Guides for assigned networks to promote retention and growth.
• Monitor network utilization and prepare basic reports to identify trends or potential issues.
• Maintain accurate rate information for assigned network partners and update published Network Rate Sheets as directed.
• Identify and report potential risks such as volume changes or service gaps to leadership.
• Develop a working knowledge of network expectations, objectives, and opportunities for improvement.
• Demonstrate understanding of Zelis products and services and communicate value propositions effectively.
• Stay informed on healthcare industry trends and regulatory changes relevant to network operations.
• Manage inquiries from assigned network partners and escalate complex issues as needed.
• Collaborate with Project Management and Business Support during network implementation processes and complete assigned tasks.
• Coordinate with Client Setup Team for network approvals and communicate status updates.
• Partner with internal teams (Strategic Account Management, Client Services, EDI, Accounting) to address client/network needs.
• Ensure adherence to Zelis privacy and security standards.
• Maintain accurate records in CRM tools and assist team members with data entry or updates.

Benefits

• 401k plan with employer match
• flexible paid time off
• holidays
• parental leaves
• life and disability insurance
• health benefits including medical, dental, vision, and prescription drug coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level