Sr Day Support Professional

Heartshare Human Services Of New York•Woodside, NY

10d

About The Position

The Sr Day Support Professional is responsible for writing Staff Action Plans and ensuring that person-centered services are implemented for each individual. This includes supporting services, goals, and outcomes through program-based and community inclusion activities, while safeguarding each individual’s physical and emotional well-being. The role oversees and supports DSPs in delivering individualized services, promotes choice and self-determination, and encourages individuals’ skills development, socialization, community participation, and personal relationships. The position also coordinates activities and community outings, advocates for individuals, and maintains communication with families, advocates, and service providers. The Sr Day Support Professional develops and maintains Staff Action Plans and related records, coordinates plan reviews and dissemination, trains staff on plans, and ensures accurate and timely documentation in Precision Care and program books. The role provides individualized supervision, supports program services as needed, responds to incidents, and helps maintain safe, clean, and well-equipped program spaces. Other job-related duties may be assigned within the scope of the position and applicable laws, regulations, and organizational policies.

Requirements

High school diploma or GED required.
Valid NYC Driver’s License required.
At least 2 years of experience in the field, including experience with supervision and paperwork.
At least 2 years of experience working with individuals with developmental disabilities.
Maintain AMAP, CPR/First Aid, and SCIP certifications as required.
Meet or exceed DSP Core Competencies Standards by the end of the first year of employment.

Nice To Haves

Bachelor’s degree from a four-year college or equivalent preferred.
Prior staff supervision experience strongly preferred.

Responsibilities

Oversee DSP implementation of individuals’ plans in accordance with their services, goals, and outcomes.
Participate in planning and implementing program and community activities that address individuals’ goals and outcomes.
Promote choice and self-determination and ensure services and goals reflect what individuals want for themselves.
Ensure DSPs support and teach individuals according to their services, goals, and outcomes.
Engage individuals in skills development, socialization, and task participation across settings.
Ensure supports reflect each person’s individualized needs and routines.
Promote community inclusion and model and encourage interaction with community members.
Support individuals in forming and maintaining friendships with neighbors, co-workers, and peers.
Maintain positive communication with family members, advocates, and service providers as needed, and advocate for individuals.
Transport individuals using agency vehicles or assist them with public transportation as required.
Plan monthly community outings and in-house activities with the team; be prepared to accompany individuals into the community and oversee DSPs there.
Participate in program planning meetings.
Create Staff Action Plans with the team, enter plans for review in Precision Care, and submit them to the supervisor for approval.
Review meeting notes and life plans to ensure goals are consistent.
Following six-month meetings and plan approval, send the Staff Action Plan to the care manager, residence, and family within the required timeframe.
Upload meeting documents, including sign-in sheets, minutes, and proof of plan dissemination, into Precision Care.
Train staff on plans and document the training.
Document and ensure accurate, complete documentation of medical, behavioral, individualized service, goal and outcome, fire safety, community inclusion, and communication book information.
Complete monthly summaries by the 10th of each month.
Ensure required documents in individuals’ program books are current and uploaded into Precision Care.
Provide individualized supervision of staff and individuals and ensure staff are trained on each person’s level of supervision (LOS).
Participate in program services as needed, including toileting, behavioral interventions, community inclusion, emergencies, and maintaining physical plant cleanliness.
Report incidents to program management immediately upon discovery, safeguard individuals, and assist with required paperwork.
Assist the program coordinator with safeguards, protective measures, and incident notifications.
Ensure occurrence reports are reviewed, completed accurately, and provided to the program nurse or coordinator on the same day as the occurrence.
Ensure equipment and supplies are appropriate, in good condition, and safely stored.
Oversee cleaning of the program area and ensure it meets cleanliness standards.
Immediately report hazards or unsafe conditions to a supervisor.
Meet or exceed DSP Core Competencies Standards by the end of the first year of employment.
Maintain AMAP, CPR/First Aid, and SCIP certifications as required.
Perform other job-related duties consistent with the position’s scope and applicable requirements.

Benefits

Paid vacation, sick, and personal days, and holidays.
403(B) retirement plan with employer contribution.
Health, dental, vision, and life insurance.
Employee Assistance Program (EAP).
Flexible spending accounts for dependent care, medical, parking, and transit.
Employee appreciation programs and events.
Tuition Assistance Program.
Professional development opportunities.
Wellhub discount.
Verizon Wireless discount.
BJ’s membership discount.
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates, and more.
A bi-annual discretionary bonus may be available as part of total compensation.