The Sr Data Analyst leads projects designed to improve operational performance and deliver excellent client service while supporting internal operations units. The role applies analytical, communication, creative, and project management skills to develop and implement operational or client-focused business strategies. The analyst is accountable for assigned operational departments or third-party clients and for key operational risk-management metrics, including identifying, investigating, and coordinating the resolution of operational issues. The position involves collecting performance metrics for monthly operational or client reviews, recommending new metrics, maintaining working knowledge of business processes and reporting, retrieving data from the data warehouse, and optimizing and tuning queries. The analyst presents ideas and findings to audiences ranging from operations staff to senior management and mentors team members in SQL programming. Related duties may be assigned by management, which may also modify, add, or remove responsibilities. This is an on-site role. Employees must have a smartphone that meets company security standards and can run apps such as Microsoft Authenticator; employment is contingent on meeting this requirement.
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Job Type
Full-time
Career Level
Senior