Sr Customer Sales Lead - Costco, M&B

Campbell's•San Diego, CA

1d•Remote

About The Position

Since 1869, Campbell's has connected people through food they love and is proud to be stewards of amazing brands. The Sr. Customer Sales Lead is responsible for the development and implementation of joint business planning for Costco to drive volume, profit and share growth across the club customer and all categories. This role leads the overall customer strategy for Campbell's portfolio across Costco, supporting club customer priorities across all categories. Responsibilities include proactively managing, monitoring, creating, evaluating and updating business plans to meet all sales objectives within both Brick & Mortar and Ecommerce. In addition, the Customer Sales Lead is responsible for implementing brand strategies and tactics with the customer by working closely with key decision makers and utilizing shopper and category initiatives to implement Distribution, Shelving, Merchandising, and Pricing (DSMP) objectives. This role is fully remote and open to all geographies.

Requirements

Bachelor's Degree
8+ years of CPG industry Sales and/or Category Management experience preferred
Costco experience preferred
Candidates with a unique combination of relevant experiences, capabilities, and proven business results may be considered in lieu of the stated years of experience requirement.
Strong understanding of and experience with P&L management, trade, and forecasting.

Nice To Haves

Problem Solving Skills
Technical Skills
Category & Brand Knowledge
Analytical Skills
Interpersonal Skills
Negotiation Skills
Written and Verbal Communication Skills
Supply Chain Knowledge
P&L Management
Club Channel Management Experience Preferred

Responsibilities

Development and implementation of joint business planning for Costco to drive volume, profit and share growth across the club customer and all categories.
Leading the overall customer strategy for Campbell's portfolio across Costco, supporting club customer priorities across all categories.
Proactively managing, monitoring, creating, evaluating and updating business plans to meet all sales objectives within both Brick & Mortar and Ecommerce.
Implementing brand strategies and tactics with the customer by working closely with key decision makers and utilizing shopper and category initiatives to implement Distribution, Shelving, Merchandising, and Pricing (DSMP) objectives.
Utilizing the Campbell's Sales Planning & Customer Investment system to create optimal customer plans to drive Campbell's portfolio across both Brick & Mortar along with Ecommerce.
Managing and leading cross portfolio platforms to drive volume, profit and share growth.
Developing and implementing trade promotion strategies and tactical plans with the customer - help develop and execute higher ROI activities to drive Campbell's portfolios scale.
Proactively monitoring and updating the customer's overall business plan, including managing trade budgets, spending and volume, to achieve all sales objectives versus plan.
Utilizing shopper and category management practices to proactively link consumer and shopper trends and opportunities.
Leveraging Shopper Insights and Category Management resources appropriately.
Leveraging Customer Marketing resources to develop and implement collaborative marketing programs in alignment with brand and customer strategies.
Conducting post event analysis to evaluate promotional volume, consumption, profit and spending results versus plan and leveraging findings to maximize future promotional opportunities.
Conducting category business reviews to discuss the state of the business, consumer trends, key business drivers, incremental opportunities, etc.
Understanding Campbell's brand strategies and tactics and implementing them by working closely with the customer's key decision makers, including buyers, category managers, merchandising leaders, etc.
Developing accurate monthly forecasts to maximize supply chain efficiencies by tracking shipments, consumption data and inventory changes.
Proactively calling out potential risks or threats to monthly forecasts.
Selling-in new items to customer and working with key customer personnel to achieve optimal distribution.
Identifying profitable opportunities to grow incremental volume.
Providing direction to Retail on how to implement customer specific plans at store level.
Assessing any customer's competitive position, behaviors and strategies and understanding how they align with Campbell's strategic goals to help determine a customer investment strategy (use of trade, customer marketing, and integrated marketing equities) that will best support a customer's revenue, profit and share growth.
Developing productive working relationships with key decision makers at various levels within the customer's organizational structure.
Managing multiple customer touch points including category management, supply chain, and merchandising.
Requiring cross-functional interaction within the customer team (e.g., Finance, Category Management, Customer Marketing, etc.) as well as with World Headquarter personnel (e.g., Integrated Marketing, Sales Strategy, Brand Management, etc.) to varying degrees depending on the size, complexity, and strategic importance of the customer.
Requiring strong understanding of and experience with P&L management, trade, and forecasting.

Benefits

medical
dental
short and long-term disability
AD&D
life insurance (for individual, families, and domestic partners)
matching 401(k) plan
immediate vesting
unlimited sick time
paid time off
holiday pay
free access to the fitness center (if in WHQ)
access to on-site day care (operated by Bright Horizons)
company store
Campbell’s Cares program matches employee donations and/or volunteer activity up to $1,500 annually
variety of Employee Resource Groups (ERGs)
competitive health, dental, 401k and wellness benefits beginning on the first day of employment