Sr Customer Sales Lead - Costco, M&B

Campbell's•San Diego, CA

3d•$139,100 - $191,300•Remote

About The Position

Since 1869, Campbell's has connected people through food they love and is proud to be stewards of amazing brands. This role is responsible for the development and implementation of joint business planning for Costco to drive volume, profit, and share growth across the club customer and all categories. The position leads the overall customer strategy for Campbell's portfolio across Costco, supporting club customer priorities across all categories. Responsibilities include proactively managing, monitoring, creating, evaluating, and updating business plans to meet all sales objectives within both Brick & Mortar and Ecommerce. The Customer Sales Lead is also responsible for implementing brand strategies and tactics with the customer by working closely with key decision makers and utilizing shopper and category initiatives to implement Distribution, Shelving, Merchandising, and Pricing (DSMP) objectives. This role is fully remote and open to all geographies.

Requirements

Bachelor's Degree
8+ years of CPG industry Sales and/or Category Management experience preferred
Costco experience preferred
Candidates with a unique combination of relevant experiences, capabilities, and proven business results may be considered in lieu of the stated years of experience requirement.

Nice To Haves

Problem Solving Skills
Technical Skills
Category & Brand Knowledge
Analytical Skills
Interpersonal Skills
Negotiation Skills
Written and Verbal Communication Skills
Supply Chain Knowledge
P&L Management
Club Channel Management Experience Preferred
Ability to travel 25%

Responsibilities

Utilize the Campbell's Sales Planning & Customer Investment system to create optimal customer plans to drive Campbell's portfolio across both Brick & Mortar along with Ecommerce.
Manage and lead cross portfolio platforms to drive volume, profit and share growth.
Develop and implement trade promotion strategies and tactical plans with the customer - help develop and execute higher ROI activities to drive Campbell's portfolios scale.
Proactively monitor and update the customer's overall business plan, including managing trade budgets, spending and volume, to achieve all sales objectives versus plan.
Utilize shopper and category management practices to proactively link consumer and shopper trends and opportunities. Leverage Shopper Insights and Category Management resources appropriately.
Leverage Customer Marketing resources to develop and implement collaborative marketing programs in alignment with brand and customer strategies.
Conduct post event analysis to evaluate promotional volume, consumption, profit and spending results versus plan and leverage findings to maximize future promotional opportunities.
Conduct category business reviews to discuss the state of the business, consumer trends, key business drivers, incremental opportunities, etc.
Understand Campbell's brand strategies and tactics and implement them by working closely with the customer's key decision makers, including buyers, category managers, merchandising leaders, etc.
Develop accurate monthly forecasts to maximize supply chain efficiencies by tracking shipments, consumption data and inventory changes. Proactively call out potential risks or threats to monthly forecasts.
Sell-in new items to customer and work with key customer personnel to achieve optimal distribution.
Identify profitable opportunities to grow incremental volume.
Provide direction to Retail on how to implement customer specific plans at store level.
Able to assess any customer's competitive position, behaviors and strategies and understand how they align with Campbell's strategic goals to help determine a customer investment strategy (use of trade, customer marketing, and integrated marketing equities) that will best support a customer's revenue, profit and share growth.
Develop productive working relationship with key decision makers at various levels within the customer's organizational structure.
Responsible for managing multiple customer touch points including category management, supply chain, and merchandising.
Requires cross-functional interaction within the customer team (e.g., Finance, Category Management, Customer Marketing, etc.) as well as with World Headquarter personnel (e.g., Integrated Marketing, Sales Strategy, Brand Management, etc.) to varying degrees depending on the size, complexity, and strategic importance of the customer.
Requires strong understanding of and experience with P&L management, trade, and forecasting.

Benefits

Medical
Dental
Short and long-term disability
AD&D
Life insurance (for individual, families, and domestic partners)
Matching 401(k) plan with immediate vesting
Unlimited sick time
Paid time off
Holiday pay
Free access to the fitness center (if in WHQ)
Access to on-site day care (operated by Bright Horizons) (if in WHQ)
Company store (if in WHQ)
Campbell’s Cares program matches employee donations and/or volunteer activity up to $1,500 annually
Variety of Employee Resource Groups (ERGs)