Sr. Customer Development Team Manager, Albertsons
About The Position
As the Sr. Customer Development Team Manager for Albertsons, you will be responsible for achieving sales goals, including volume, pricing, spend, and retail execution targets. You will design and implement strategic plans to maximize sales, profitability, and customer satisfaction, while managing the business’s P&L. This role involves leading a high-performing team and collaborating with cross-functional partners to deliver category and account strategies that drive business growth. Given Albertsons is one of the largest grocery retailers in the US, this role requires building a solid understanding of the customer's GTM, division-level selling, broker team management, and P&L management. This is a hybrid role located out of the Rosemont, IL office. Candidates local and/or relocatable to the area are encouraged to apply.
Requirements
- Bachelor’s Degree
- 8+ years of experience in sales or closely related roles
- Experience utilizing syndicated data sources (Nielsen, IRI)
- Proficiency in Microsoft Office or Google Suite (Sheets, Slides, Docs)
- Previous people leadership experience
Nice To Haves
- MBA Degree
- Background in consumer packaged goods (CPG)
- Direct experience with Albertsons or a lead retailer
- Experience with division-level selling
- Experience with broker management
- Long-term ability to be relocatable to best support development opportunities within the organization
Responsibilities
- Develop and execute comprehensive customer strategies rooted in consumer insights, category trends, and competitive analysis to deliver mutual growth opportunities.
- Build and nurture partnerships across direct reports, cross-functional teams, and broker retail teams—fostering a culture of trust and integrity.
- Coach and develop team members, providing leadership and guidance to enhance team performance and career growth.
- The ability to work with a remote team and remote customer counterparts is critical.
- Collaborate and negotiate with internal and external stakeholders to deliver win-win solutions
- Continuously seek out and implement process improvements, using analysis such as ROI measurement, pre- and post-program evaluations, and lessons learned to optimize future strategies.
- Lead the team to analyze and report on account-specific business trends, including brand performance, pricing, promotion activity, and trade developments.
- Apply insights to refine investment strategies and customer tactics, leveraging data from syndicated sources (e.g., Nielsen, IRI).
Benefits
- medical
- dental
- vision
- basic life insurance
- paid parental leave
- disability coverage
- participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements
- a minimum of 15 vacation/PTO days
- 13 paid holidays
- Paid sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
