Sr. Credit Analyst

Red Wing Shoe Company • Red Wing, MN

2d • $60,000 - $81,000

About The Position

The Sr. Credit Analyst performs global credit functions, including customer account underwriting, collections of open receivables, and resolution of account discrepancies and billing concerns. The role maintains strong relationships with customers and internal Customer Experience and Sales teams, and helps deliver a consistent customer and employee experience across the Credit team. The analyst manages a global portfolio of approximately 1,000 accounts, aiming to keep fewer than 5% of accounts more than 60 days past due.

Requirements

• Minimum 3–5 years of related experience.
• Leadership skills.
• Strong customer service focus in interactions with customers and internal teams.
• Strong organization and critical-thinking skills.
• Proficiency in Excel and other Microsoft Office applications.
• Knowledge of basic accounting principles and a mathematical background.
• Strong written and verbal communication skills.
• Analytical approach to problem-solving, using data to research and report.
• Ability to prioritize and multitask, show initiative, and work independently and as part of a team.

Nice To Haves

• Four-year degree in accounting, business, finance, or a related field; preferred but not required.
• NACM certification.

Responsibilities

• Drive a consistent customer and employee experience across the Credit team.
• Implement process improvements across the order-to-cash team.
• Prepare and report key department metrics.
• Assist with system upgrades and implementations.
• Standardize customer communications and negotiations.
• Provide training for the team and new dealers.
• Manage a global portfolio of approximately 1,000 customer accounts, maintaining fewer than 5% of accounts over 60 days past due.
• Research, prepare, and approve credit processing for customer accounts.
• Release orders, place accounts on credit hold due to non-payment, and process cash-in-advance orders.
• Propose bad debt write-offs.
• Follow up on past-due balances and manage cash-in-advance accounts.
• Partner with Sales and Customer Experience teams to ensure customer inquiries are answered and resolved promptly.
• Submit seriously delinquent accounts to third-party collection agencies for resolution.
• Manage bankruptcy filings and reporting.
• Support EDI and integrated receivables functionality when necessary.
• Review and approve or deny new credit applications based on creditworthiness, including analysis of financial statements and D&B reports and collection of customer payment references.
• Manage customer credit limits based on creditworthiness, payment trends, and risk factors.
• Perform credit reviews based on credit risk factors.
• Research, resolve, or escalate billing discrepancies.
• Process monthly statements and interest invoices.

Benefits

• Medical, dental, and vision coverage.
• Health savings and flexible spending accounts.
• Life and disability insurance.
• Generous paid time off and holidays.
• 401(k) match.
• Employee discounts.
• Free employee assistance program services.
• Financial planning assistance.
• Well-being coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed