Sr. Coordinator, Office Services

Baker Tilly•Minneapolis, MN

10d•$22 - $40•Onsite

About The Position

The Senior Coordinator, Office Services supports and oversees the daily administrative and facilities-related operations of an office location to ensure a smooth, safe, and high-quality workplace experience. The role evaluates, prioritizes, and fulfills onsite service requests; interfaces with property management and vendors; and handles operational exceptions that arise during the workday. It also provides guidance to Coordinators on daily workflows, service expectations, and standards. Client Operations and Engagement Teams are the primary consumers of Office Services offerings, using the office environment to support client delivery and operational needs. This is an individual-contributor role with expanded responsibility. The position is required to be onsite because of the responsibilities and support model of the Core. It calls for strong communication, multitasking, and a proactive service mindset.

Requirements

High school diploma or GED required.
0–1 year of relevant experience required.
Communicate clearly, concisely, and proactively with team members and internal stakeholders.
Collaborate effectively and support peers in a team-based environment.
Establish productive relationships with stakeholders directly impacted by services and show curiosity about how services affect other stakeholders.
Model confidentiality, professionalism, and appropriate workplace decorum.
Use advanced features of Microsoft Word and Outlook independently.
Have working knowledge of basic Microsoft Excel, Microsoft PowerPoint, and other role-relevant software features, with minimal guidance.
Identify and leverage appropriate tools and resources; show initiative in developing technical skills and applying new knowledge.
Consistently produce accurate, high-quality work that requires minimal review; seek feedback and guidance proactively to improve quality and meet deadlines.
Deliver services professionally in alignment with Baker Tilly Core Values and adhere strictly to confidentiality.
Understand how services support internal customers’ success and provide proactive, anticipatory support.
Prioritize workload, identify solutions, and access resources with minimal supervision, prompting, or coaching.
Understand and apply best practices and standards of excellence to support effective processes and efficient use of resources.
Contribute to special projects and initiatives as needed; apply knowledge gained through inquiry, coaching, mentoring, and performance feedback.
Share knowledge and best practices with peers and demonstrate intermediate capability behaviors, including recognizing strengths and opportunities for growth.
Work overtime during peak periods as business needs require.

Nice To Haves

3 to 5 years of relevant experience preferred.
High school diploma preferred.

Responsibilities

Maintain office, training-room, and shared-space readiness and operational quality; coordinate furniture setup, breakdown, and resets for meetings and events; prepare the workplace for engagement teams, visitors, and client operations.
Coordinate internal meeting setup and support, schedule and prepare conference rooms, coordinate and verify catering orders, manage onsite event logistics and resets, and resolve issues affecting the meeting experience.
Oversee daily mail and shipping operations, meet deadlines and service standards, handle escalations or exception shipments, and train Coordinators on mail workflows.
Lead large-scale duplicating projects, including copying, collating, assembly, scanning, and distribution of internal and external client deliverables.
Serve as the primary onsite contact for vendors and property management; coordinate work orders and repairs, monitor vendor performance and needs, and support location-level contract tracking.
Manage badges, keys, and access provisioning and removals; coordinate new-hire workspace readiness, exit workflows, and workspace turnover; partner with HRIT on onboarding needs.
Serve as an onsite point of contact, maintain service levels for internal clients, provide reception coverage as required, and address visitor and stakeholder needs.
Order, stock, and track office supplies and breakroom consumables; maintain availability standards and manage vendor ordering portals and invoicing as applicable.
Support safety protocols and drills, maintain documentation and office logs, coordinate inspections or compliance visits, and ensure incident-reporting processes are followed.
Provide guidance to Coordinators on daily workflows, service expectations, and standards.
Work overtime during peak periods as business needs require.