SR Coordinator IT
About The Position
Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings. Our operation is based in Arlington, TX and supports General Motors in the area. We manage and operate a warehouse facility providing pick and pack, sequencing, and inventory management support.
Requirements
- Technical Institute or Associate Degree in Computer Science, Information Systems, or a related field (or equivalent experience/certifications).
- 2+ years of IT support experience in a manufacturing or office environment preferred.
- Strong understanding of PC hardware, LAN troubleshooting, and workstation software.
- Working knowledge of Microsoft Windows OS, Microsoft Office Suite, and basic networking.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Strong written and verbal communication skills.
- Commitment to customer service and effective teamwork.
Nice To Haves
- Experience with VMware, SQL Server, or Visual Basic (VB) is a plus.
Responsibilities
- Install, configure, and maintain PC/LAN systems, software, cabling, and related hardware.
- Provide technical support for low‑ to medium‑complexity issues with timely, accurate resolution.
- Monitor IT systems to identify issues early and address them proactively.
- Participate in IT projects including upgrades, system enhancements, and infrastructure improvements.
- Document and track incidents, service requests, and resolutions according to IT standards.
- Support assembly‑line downtime tracking and reporting.
- Manage, track, and report on the plant’s 6S program.
- Fulfill internal and external data requests as needed.
- Assist with physical setup, maintenance, and relocation of IT hardware.
- Track IT equipment and supply inventory, and notify leadership when items need replenishment.
- Collaborate with corporate IT teams and external vendors to resolve complex technical issues.
- Follow all Quality and Environmental Management System policies and procedures.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
