Sr. Content Specialist (Hybrid)

American Medical Association • Chicago, IL

8d • Hybrid

About The Position

The American Medical Association (AMA) is seeking a Sr. Content Specialist for its Mission Operations team. This is a hybrid role based in Chicago, IL, requiring three days a week in the office. The AMA is the nation's largest professional Association of physicians and a non-profit organization dedicated to improving the health of the nation. They foster an inclusive, people-first culture that encourages professional development and social responsibility. This role will translate emerging best practices and industry insights into practical resources for health system physician leadership teams, creating materials like slide decks, self-service resources, reports, and case studies. The specialist will work independently to solve complex problems, potentially driving workstreams or managing ongoing objectives, and will serve as a resource for less experienced colleagues.

Requirements

• Bachelor's degree required
• 5+ years of experience in developing insight-driven content for senior leadership audiences
• Demonstrated experience synthesizing qualitative and quantitative inputs into clear insights, practical guidance, and usable materials for senior leader audiences
• Strong slide-based storytelling skills, with experience developing executive-ready presentations for advisory or facilitation contexts.
• Excellent written communication skills with strong attention to detail, including experience drafting clear, concise, and audience-appropriate reports, briefs, or guidance materials.
• Experience working with subject matter experts to translate their complex expertise into accessible, well-structured content.
• Ability to manage multiple workstreams and competing priorities while maintaining high standards of quality and accuracy.
• Experience with research methods, including interviews, literature review, and thematic synthesis.
• Experience operating in ambiguous environments and exercising judgment about framing, level of detail, and emphasis.
• Experience managing and organizing content assets, including maintaining version control, documentation, and reusable content libraries.
• Some travel required.

Nice To Haves

• Experience or familiarity with health systems, physician leadership, and/or organizational well-being, including an understanding of the contexts in which physicians work strongly preferred.

Responsibilities

• Translate emerging best practices, industry insights, and physician faculty expertise into clear, practical activation resources for audiences including frontline physicians, care teams, physician leaders, and health system leadership teams.
• Develop executive-ready slide decks used in advisory, facilitation, and teaching engagements.
• Create materials that are easy to use in live discussions, with clear flow, prompts, and takeaways.
• Create user-friendly supporting content such as self-service resources, reports, case studies, talking points, and interview or discussion guides.
• Collaborate with physician faculty and data teams to customize and curate tailored slide decks and resource recommendations for high-touch report-outs and client-specific engagements.
• Adapt content for different audiences, activation contexts, and delivery formats.
• Conduct a blend of primary research (interviews, convening synthesis, faculty input) and secondary research (literature reviews, industry reports) to identify emerging best practices and industry trends.
• Conduct background research needed to draft survey questions and program evaluation criteria in ways that reflect the common language and terminology used by health system well-being teams.
• Partner with physician faculty, Activation, and Product leaders to validate interpretations, relevance, and applicability.
• Translate research findings into usable guidance rather than academic research outputs.
• Synthesize patterns across research sources to identify practical implications for activation and advisory work.
• Support convenings and live sessions by developing agendas, run-of-show documents, and session flow in partnership with SMEs and speakers.
• Coordinate speaker and presenter preparation, including materials, timing, and session logistics from the events team.
• Draft and proofread text for participant-facing materials such as invitations, session descriptions, and supporting content.
• Shepherd assigned content through required internal feedback, editorial, legal review, and proofreading processes.
• Design, implement, maintain, and curate knowledge management systems that organize activation content for reuse and iteration by the entire program team.
• Establish conventions for versioning, organization, and ongoing upkeep of content assets.

Benefits

• We encourage and support professional development for our employees
• Employees are also eligible to participate in an incentive plan.
• To learn more about the American Medical Association’s benefits offerings, please click here.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior