Sr. Commerce Platform Manager

Roku • San Jose, CA

1d • Hybrid

About The Position

The Senior Commerce Platform Manager will shape and scale Roku’s commerce financial platform, ensuring partner monetization, onboarding, billing, and payout capabilities are operationally efficient, financially accurate, and compliant with regulatory and contractual requirements. The role owns cross-functional platform initiatives, roadmap priorities, financial controls, and compliance frameworks that support evolving business models. It works closely with Product, Engineering, Finance, Legal, Tax, Risk, Content Distribution, architects, engineering leads, TPM, and Commerce Governance to translate business and regulatory requirements into scalable solutions and ensure accounting and billing systems are ready for new product and partner launches. The role reports directly to the Director, Commerce Financial Platform.

For California, the estimated annual base salary is $146,200–$189,900. Compensation is based on candidate-specific factors, including skills, certifications, and location. The position is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

Requirements

• Extensive experience in payments, fintech, or commerce platform roles, with hands-on expertise in payments compliance, financial controls, or regulated money movement.
• Comprehensive understanding of the global payments ecosystem, including payment service providers (PSPs), settlement workflows, payouts, disbursements, and tax calculation and reporting.
• Proven experience designing, implementing, and operating financial and operational controls in an audited environment (SOX or equivalent), including direct work with internal and external auditors.
• Working knowledge of financial regulatory domains, including KYC/KYB, sanctions screening, tax reporting, and PCI compliance.
• Demonstrated ability to own a technical platform roadmap and deliver cross-functional initiatives through Engineering and Product teams without direct authority.
• Deep familiarity with order lifecycle, billing systems, and event-driven architectures sufficient to assess downstream business impact and define detailed functional requirements.
• Exceptional written and verbal communication skills, including translating complex legal, tax, and regulatory mandates into clear technical and operational requirements.
• Practical experience leveraging AI, machine learning, or intelligent automation to improve operational efficiency, strengthen controls, identify risks, and scale platform operations.
• Bachelor’s degree or equivalent practical experience.

Nice To Haves

• Background in subscription billing models, digital marketplace payouts, or ledger/journal automation.
• Experience operating within large-scale, high-growth, or global platform technology companies.
• Demonstrated experience in people management, team leadership, or formal mentorship.

Responsibilities

• Own compliance for partner onboarding and payout workflows, including partner identity, tax compliance validation and reporting, sanctions and regulatory screening, and related evidentiary controls.
• Design, document, and maintain financial and operational controls across order lifecycle, billing, and payout systems, maintaining readiness for internal audit, external auditors, and SOX.
• Work with Legal, Tax, Finance, and Risk to translate regulatory and contractual requirements into platform specifications and track implementation through delivery.
• Lead remediation of compliance findings and drive systemic root-cause fixes for financially impactful defects.
• Evaluate commercial constructs, partner models, and payment methods for payout capabilities, onboarding readiness, and compliance requirements before contract execution.
• Automate partner onboarding, payout approvals, and disbursement workflows to improve accuracy, traceability, and operational scale.
• Reduce manual adjustments and post-contract rework resulting from unsupported payout logic or onboarding gaps.
• Own the roadmap and backlog for platform initiatives across order lifecycle, billing, and payment integrations, aligned with payout, reconciliation, and reporting dependencies.
• Define system contracts and event standards that support control and compliance requirements in collaboration with architects and engineering leads.
• Conduct impact assessments for product, payment, and platform changes affecting billing, payouts, reporting, or financial liabilities.
• Establish financial and compliance readiness checkpoints in launch and deployment governance, partnering with TPM and Commerce Governance.
• Protect reconciliation integrity and month-end financial close readiness from platform and architectural changes.
• Report compliance posture, control health, and key operational risks to executive leadership, promptly escalating systemic issues.

Benefits

• Health insurance, including healthcare coverage that may include medical, dental, and vision
• Equity awards
• Life insurance
• Disability benefits
• Parental leave
• Wellness benefits
• Paid time off
• Global access to mental health and financial wellness support and resources
• Commuter benefits
• Retirement options, including 401(k) or pension

What This Job Offers

• Job Type: Full-time
• Career Level: Senior