Sr. Cloud Operations Manager

. Crane Worldwide Logistics . • Houston, TX

3d • Onsite

About The Position

Manage team of Cloud Engineers responsible for all global operational cloud platform and infrastructure activities. Responsible for ensuring observability, monitoring, and alerting of cloud platforms and services. Experience implementing IaaS and SaaS cloud solutions across multiple cloud providers. Ensure repeatability by automating deployments and best practices. Optimize existing systems for cost, performance, and reliability. Engage in and support DevOps practices across the cloud technology landscape (including involvement with other technology development/platform/admin groups). Exhibit a Site Reliability Engineering mindset when engaging with or developing reliability and incident response practices. Influence application and security architecture and design across multi and hybrid cloud platforms. Peer-reviewing infrastructure-as-code (Terraform, or similar). Excellent customer service, communication, and documentation skills. Relationship management with tech and business stakeholders. Strong analytical skills with the ability to solve complex technical problems. Architect solutions based on stakeholder requirements. Other duties as assigned.

Requirements

• 8+ years of experience administering cloud and virtualization technology
• 4+ years of experience in a senior or lead role
• Bachelor’s degree or equivalent work experience required
• Self-starter attitude with ability to troubleshoot and conduct own research on solutions.
• Ability to work in a team environment.
• Proven working experience in cloud and virtualization environments.
• High attention to detail, maintaining accuracy in all managed and implemented solutions.
• Shows good judgment during high pressure situations.
• Ability to step outside normal role to fix issues that may not directly be related to just technology.
• Organizational and project management skills.

Nice To Haves

• Project Management certification preferred
• Professional certification may be required in some cases

Responsibilities

• Manage team of Cloud Engineers responsible for all global operational cloud platform and infrastructure activities.
• Responsible for ensuring observability, monitoring, and alerting of cloud platforms and services.
• Experience implementing IaaS and SaaS cloud solutions across multiple cloud providers.
• Ensure repeatability by automating deployments and best practices.
• Optimize existing systems for cost, performance, and reliability.
• Engage in and support DevOps practices across the cloud technology landscape (including involvement with other technology development/platform/admin groups).
• Exhibit a Site Reliability Engineering mindset when engaging with or developing reliability and incident response practices.
• Influence application and security architecture and design across multi and hybrid cloud platforms.
• Peer-reviewing infrastructure-as-code (Terraform, or similar).
• Excellent customer service, communication, and documentation skills.
• Relationship management with tech and business stakeholders.
• Strong analytical skills with the ability to solve complex technical problems.
• Architect solutions based on stakeholder requirements.
• Other duties as assigned.

Benefits

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

What This Job Offers

• Job Type: Full-time
• Career Level: Senior